Suspend resumes with black screen and no activity

Bug #506163 reported by arcasys
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

I first installed 8.04 (Hardy Heron) and suspend seemed to work.
Then I decided to try 9.10 (Karmic, current) and suspend finishes without errors according to the log but resumes with a black screen and absolutely no reaction to any keystroke.
The funny thing is that now the 8.04 installation which I kept on a different partition also ceased to resume from suspend and shows the same effect as 9.10.
This brought me to the conclusion that something must have been changed in the BIOS during the installation process. Is this possible?

I can reproduce it by subsequently re-installing 8.04 (suspend works but not in 9.10) and 9.10 - suspend doesn't work in both installations.

ProblemType: Bug
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: hans 1650 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'V8237'/'VIA 8237 with VIA1618 at 0xc800, irq 22'
   Mixer name : 'VIA Technologies VIA1618'
   Components : 'AC97a:56494182'
   Controls : 44
   Simple ctrls : 29
Card1.Amixer.info:
 Card hw:1 'modem'/'VIA 82XX modem at 0xc400, irq 22'
   Mixer name : '0x4d4f5466 MOT'
   Components : 'AC97m:4d4f5466'
   Controls : 2
   Simple ctrls : 2
Card1.Codecs.codec97.0.mc97.1.1:
 1-1/0: 0x4d4f5466 MOT

 Extended modem ID: codec=1 LIN1
 Modem status : GPIO MREF ADC1 DAC1 PRE(ADC2) PRF(DAC2) PRG(HADC) PRH(HDAC)
 Line1 rate : 8000Hz
Date: Mon Jan 11 22:55:23 2010
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=/dev/sda5
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
MachineType: FUJITSU SIEMENS Amilo A1667G Series
Package: linux-image-2.6.31-17-generic 2.6.31-17.54
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-17-generic root=UUID=49e3c8fe-d219-47b3-8bad-c8f4c3d7a6d1 ro quiet splash
ProcEnviron:
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-17-generic N/A
 linux-firmware 1.25
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Uname: Linux 2.6.31-17-generic x86_64
XsessionErrors:
 (gnome-settings-daemon:1758): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1790): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1812): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (firefox:2207): GLib-WARNING **: g_set_prgname() called multiple times
 (gnome-appearance-properties:2316): Gdk-CRITICAL **: gdk_display_sync: assertion `GDK_IS_DISPLAY (display)' failed
dmi.bios.date: 01/13/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.06C
dmi.board.name: P50CA
dmi.chassis.type: 10
dmi.chassis.vendor: FUJITSU SIEMENS
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.06C:bd01/13/2006:svnFUJITSUSIEMENS:pnAmiloA1667GSeries:pvr:rvn:rnP50CA:rvr:cvnFUJITSUSIEMENS:ct10:cvr:
dmi.product.name: Amilo A1667G Series
dmi.sys.vendor: FUJITSU SIEMENS

Revision history for this message
arcasys (mail-arcasys) wrote :
Andy Whitcroft (apw)
tags: added: karmic
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi arcasys,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 506163

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kernel-suspend
tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
arcasys (mail-arcasys) wrote : apport-collect data

Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: hans 2123 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'V8237'/'VIA 8237 with VIA1618 at 0xc800, irq 22'
   Mixer name : 'VIA Technologies VIA1618'
   Components : 'AC97a:56494182'
   Controls : 44
   Simple ctrls : 29
Card1.Amixer.info:
 Card hw:1 'modem'/'VIA 82XX modem at 0xc400, irq 22'
   Mixer name : '0x4d4f5466 MOT'
   Components : 'AC97m:4d4f5466'
   Controls : 2
   Simple ctrls : 2
Card1.Codecs.codec97.0.mc97.1.1:
 1-1/0: 0x4d4f5466 MOT

 Extended modem ID: codec=1 LIN1
 Modem status : GPIO MREF ADC1 DAC1 PRE(ADC2) PRF(DAC2) PRG(HADC) PRH(HDAC)
 Line1 rate : 8000Hz
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=/dev/sda5
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
MachineType: FUJITSU SIEMENS Amilo A1667G Series
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic root=UUID=49e3c8fe-d219-47b3-8bad-c8f4c3d7a6d1 ro gfxpayload=640x480x8,640x480 set quiet splash
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=de_DE.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-20-generic N/A
 linux-firmware 1.26
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Uname: Linux 2.6.31-20-generic x86_64
UserGroups: adm admin audio cdrom chipcard dialout lp lpadmin plugdev sambashare video
dmi.bios.date: 01/13/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.06C
dmi.board.name: P50CA
dmi.chassis.type: 10
dmi.chassis.vendor: FUJITSU SIEMENS
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.06C:bd01/13/2006:svnFUJITSUSIEMENS:pnAmiloA1667GSeries:pvr:rvn:rnP50CA:rvr:cvnFUJITSUSIEMENS:ct10:cvr:
dmi.product.name: Amilo A1667G Series
dmi.sys.vendor: FUJITSU SIEMENS

Revision history for this message
arcasys (mail-arcasys) wrote : AlsaDevices.txt
Revision history for this message
arcasys (mail-arcasys) wrote : AplayDevices.txt
Revision history for this message
arcasys (mail-arcasys) wrote : ArecordDevices.txt
Revision history for this message
arcasys (mail-arcasys) wrote : BootDmesg.txt
Revision history for this message
arcasys (mail-arcasys) wrote : Card0.Amixer.values.txt
Revision history for this message
arcasys (mail-arcasys) wrote : Card0.Codecs.codec97.0.ac97.0.0.txt
Revision history for this message
arcasys (mail-arcasys) wrote : Card0.Codecs.codec97.0.ac97.0.0.regs.txt
Revision history for this message
arcasys (mail-arcasys) wrote : Card1.Amixer.values.txt
Revision history for this message
arcasys (mail-arcasys) wrote : Card1.Codecs.codec97.0.mc97.1.1.regs.txt
Revision history for this message
arcasys (mail-arcasys) wrote : CurrentDmesg.txt
Revision history for this message
arcasys (mail-arcasys) wrote : IwConfig.txt
Revision history for this message
arcasys (mail-arcasys) wrote : Lspci.txt
Revision history for this message
arcasys (mail-arcasys) wrote : Lsusb.txt
Revision history for this message
arcasys (mail-arcasys) wrote : PciMultimedia.txt
Revision history for this message
arcasys (mail-arcasys) wrote : ProcCpuinfo.txt
Revision history for this message
arcasys (mail-arcasys) wrote : ProcInterrupts.txt
Revision history for this message
arcasys (mail-arcasys) wrote : ProcModules.txt
Revision history for this message
arcasys (mail-arcasys) wrote : UdevDb.txt
Revision history for this message
arcasys (mail-arcasys) wrote : UdevLog.txt
Revision history for this message
arcasys (mail-arcasys) wrote : WifiSyslog.txt
Revision history for this message
arcasys (mail-arcasys) wrote : XsessionErrors.txt
Changed in linux (Ubuntu):
status: Incomplete → New
tags: added: apport-collected
Revision history for this message
arcasys (mail-arcasys) wrote : Re: [Bug 506163] Re: Suspend resumes with black screen and no activity

Hi,
the issue is still there. I've performed the apprt-collect as requested.
Unfortunately I'll not be able to use the latest development release of
Ubuntu
because my notebook is a productive machine I'm using for my
professional work.
However, I'll install the latest from proposed updates with kernel
2.6.31-21-generic
and I could also test the upstream kernel.

Note: while hibernate had been working fine I'm experiencing the
following issue with hibernate
since one of the recent updates (don't know which one): the system
immediately returns back
with the screen locked message.

Regards,
Hans

Jeremy Foshee wrote:
> Hi arcasys,
>
>
> This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.
>
> apport-collect -p linux 506163
>
> Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.
>
> Thanks in advance.
>
> [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: kernel-suspend
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
>

--

Kassensysteme
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__________________________
Hans Artmann
Flüggenstr. 10
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Tel +49 89 17095721
Fax +49 89 17095722
Mob +49 151 17413090
www.arcasys.de <http://www.arcasys.de>

Ust-Id: DE261339573

Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
tags: added: b73a1py79
Revision history for this message
Brad Figg (brad-figg) wrote : Unsupported series, setting status to "Won't Fix".

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: Confirmed → Won't Fix
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