[i855] Lid switch hangs Dell inspiron 500m with KMS and ForceEnablePipeA

[lmv]

Binary package hint: xserver-xorg-video-intel

In a new install of 9.10 on a Dell Inspiron 500m, suspend and hibernate work out of the box. However, activating the lid switch produces a hung machine with black screen and fixed pointer.

Followed the suggestions in Bug 138256, but ForceEnablePipeA true does not affect the behavior.

Booting with the kernel options nomodeset to disable KMS does work around the problem and the lid switch behaves correctly.

ProblemType: Bug
Architecture: i386
Date: Sun Jan 10 23:11:29 2010
DistroRelease: Ubuntu 9.10
LiveMediaBuild: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091027)
Lsusb:
 Bus 002 Device 002: ID 413c:8000 Dell Computer Corp. BC02 Bluetooth Adapter
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Dell Computer Corporation Inspiron 500m
Package: xserver-xorg-video-intel 2:2.9.0-1ubuntu2
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.31-17-generic root=/dev/mapper/cryptroot-root ro quiet nomodeset
ProcEnviron:
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
RelatedPackageVersions:
 xserver-xorg 1:7.4+3ubuntu10
 libgl1-mesa-glx 7.6.0-1ubuntu4
 libdrm2 2.4.14-1ubuntu1
 xserver-xorg-video-intel 2:2.9.0-1ubuntu2
 xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
SourcePackage: xserver-xorg-video-intel
Uname: Linux 2.6.31-17-generic i686
XorgConf:
 Section "Device"
   Identifier "something"
          Driver "intel"
          Option "ForceEnablePipeA" "true"
        EndSection
XsessionErrors:
 (gnome-settings-daemon:2079): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:2079): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (polkit-gnome-authentication-agent-1:2182): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:2177): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (firefox:2359): GLib-WARNING **: g_set_prgname() called multiple times
dmi.bios.date: 10/15/2003
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A06
dmi.board.name: 04Y212
dmi.board.vendor: Dell Computer Corporation
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Computer Corporation
dmi.modalias: dmi:bvnDellComputerCorporation:bvrA06:bd10/15/2003:svnDellComputerCorporation:pnInspiron500m:pvr:rvnDellComputerCorporation:rn04Y212:rvr:cvnDellComputerCorporation:ct8:cvr:
dmi.product.name: Inspiron 500m
dmi.sys.vendor: Dell Computer Corporation
fglrx: Not loaded
system:
 distro: Ubuntu
 architecture: i686kernel: 2.6.31-17-generic

[lspci]
00:02.0 VGA compatible controller [0300]: Intel Corporation 82852/855GM Integrated Graphics Device [8086:3582] (rev 02)
     Subsystem: Dell Device [1028:0153]

[Vikram Dhillon (dhillon-v10)]

This issue was reported against karmic, so can you confirm if this issue exists with the most recent Lucid Lynx 10.04 Alpha release? ISO CD images are available at http://cdimage.ubuntu.com/releases/lucid/ . Thanks in advance.

[Mike McCoy (michael-b-mccoy)]

I have the same problem with 9.10. My system is a Dell Latitude d400. On lid close, I get a black screen with an immobile white cursor. No key combo (ctrl+alt+f1, fn+f8) allows recovery.

If I suspend the machine before closing the lid, on opening the login screen comes up appropriately. If more information is required, please let me know how to get it.

[Bryce Harrington (bryce)]

[Resetting to incomplete since we need a response from the original reporter on this].

[Bryce Harrington (bryce)]

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.

[lamothy (wengluoying)]

I have the same problem. Mine is dell inspiron 500m, when I close the lid, the screen black out, with pointer fixed. The only way to recover is to press the power button for a few seconds. I am using X-Ubuntu, but the same problem happened to Ubuntu 9.0 as well. I am new to Ubuntu, just wondering if there is an easy to way to fix this problem. Thank you!