Installer does not see second IDE drive 32-bit live CD

Bug #505053 reported by John Sorkin
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I am attempting to install from a 32-bit live CD, 9.10 - the Karmic Koala, When I come to the screen where the installer displays my drives and allows me to choose where to install, my second hard dirve (on second IDE-controller) is not seen. I only see my first IDE drive. I am certain this is a problem specific to the Unbuntu installer, as I don't have this problem installing Fedora 10 which recognizes and displays both of my hard dirves.

John

ProblemType: Bug
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 2974 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'ICH5'/'Intel ICH5 with AD1981B at irq 17'
   Mixer name : 'Analog Devices AD1981B'
   Components : 'AC97a:41445374'
   Controls : 26
   Simple ctrls : 19
Date: Sat Jan 9 04:30:27 2010
DistroRelease: Ubuntu 9.10
LiveMediaBuild: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.2)
MachineType: Dell Computer Corporation OptiPlex GX270
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
ProcCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash --
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Uname: Linux 2.6.31-14-generic i686
dmi.bios.date: 05/07/2003
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A01
dmi.board.name: 0H1290
dmi.board.vendor: Dell Computer Corp.
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Computer Corporation
dmi.modalias: dmi:bvnDellComputerCorporation:bvrA01:bd05/07/2003:svnDellComputerCorporation:pnOptiPlexGX270:pvr:rvnDellComputerCorp.:rn0H1290:rvr:cvnDellComputerCorporation:ct6:cvr:
dmi.product.name: OptiPlex GX270
dmi.sys.vendor: Dell Computer Corporation

Revision history for this message
John Sorkin (jsorkin) wrote :
Andy Whitcroft (apw)
tags: added: karmic
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi John,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 505053

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Robert Bernecky (bernecky) wrote :

I tried installing 10.04 from the CD (day of release version, I think) on a
system with one SATA drive and one PATA drive. The SATA drive was clean;
the PATA drive has an older version of Ubuntu and Win2k installed on it.

The install script showed ONLY the SATA drive - it did not give me any
opportunity to use the PATA drive.

I do not know if this is the same problem as above, or a different one.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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