Unable to print multiple copies of a document (6.06LTS).

[Nick Pavlica]

While trying to printing documents from OpenOffice I selected to print multiple copies of the document and selected print. Unfortunatly only one copy was printed. I repeated the process and had the same results.

Note: the original reporter indicated the bug was in package 'openoffice'; however, that package was not published in Ubuntu.

[Oibaf (oibaf)]

I am having the same problem

[Kyle Smith (kylesm)]

This is occurring for me with Edgy. It seems to happen with my HP LaserJet 1200. I'm running CUPS 1.2.4-2ubuntu3 and OO.o 2.0.4-0ubuntu2.

And the printer def from printers.conf:

<Printer LaserJet-1200>
Info
Location
DeviceURI usb://HP/LaserJet%201200
State Idle
StateTime 1162346315
Accepting Yes
Shared Yes
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy retry-job
</Printer>

[Kyle Smith (kylesm)]

Oh, and that log shows me printing the same doc 7 more times after the initial job refused to print 8 copies as I requested.

[Matthias Klose (doko)]

should be fixed in feisty (OOo 2.2.0); please reopen if you still can reproduce that. won't be fixed for dapper

[warjowuch (lulkoek)]

The bug still is present in Gutsy 7.10! Printing multiple copies is only possible via 'system-administration-printing' menu. It prints the number set there, regardless of the number set in the printingmenu showed from the 'file-print'-dialog opened from the openoffice.org menu!

[Chris Cheney (ccheney)]

I believe that this bug has been corrected in Ubuntu hardy openoffice.org 1:2.4.0~rc2-1ubuntu3 so I am marking it as Fix Released. If after upgrading you continue to have problems with this issue then feel free to reopen this bug.

Tested printing on amd64 to verify since it was apparently an arch specific bug.

Thanks,

Chris Cheney

[Ken Huisman (ken-a-outofthenorth)]

I am reopening this bug as I am seeing this problem on ubuntu 8.10 i386
If I attempt to print >2 copies of a document, it prints two copies and the third and subsequent copies come out as blank pages. Printer is a samsung ML-2851ND if it matters, using the recommended driver from linuxprinting.org (see http://openprinting.org/show_printer.cgi?recnum=Samsung-ML-2851ND). Installed version of openoffice is 1:2.4.1-11ubuntu-2.1. Let me know if you need any more information.

[Gaetan Nadon (memsize)]

Moving to Confirm as this isn't really a New bug report.
I've tried on Ubuntu 8.0.4 LTS AMD64 on LaserJet 2605dn and I could print 4 copies fine.
Is printing fine from FireFox or Text Editor?
How about Spreadsheet or Presentation?
BugSquad

[Ken Huisman (ken-a-outofthenorth)]

I tried printing 3 copies of an email in evolution and I experienced the
same problem - the third copy is blank. Perhaps this is a more generic
problem. I also tried gedit and see the problem there too.

On Wed, 2009-02-25 at 01:54 +0000, Gaetan Nadon wrote:
> Moving to Confirm as this isn't really a New bug report.
> I've tried on Ubuntu 8.0.4 LTS AMD64 on LaserJet 2605dn and I could print 4 copies fine.
> Is printing fine from FireFox or Text Editor?
> How about Spreadsheet or Presentation?
> BugSquad
>
> ** Changed in: openoffice.org (Ubuntu)
> Status: New => Confirmed
>

[Chris Cheney (ccheney)]

If it happens in evolution also its probably a problem with cups, reassigning.

[Oibaf (oibaf)]

I don't see this issue on Ubuntu 9.10. Can someone else confirm or eventually close this bug?

[ubuntu (mailprashant07)]

I have same issue on ubuntu 10.04.......printer stops after printing 1st page.....so for mutiple pages I have to do same process for again......I am using HP printer d1668(with hplip 3.10.6) if it is of any use.......no such problem in windows so in that sense printer seems to be alright.......

[Till Kamppeter (till-kamppeter)]

ubuntu, can you attach an error_log as described in the error_log section of https://wiki.ubuntu.com/DebuggingPrintingProblems?

[rusivi2 (rusivi2-deactivatedaccount)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!