mouse pointer disappears after coming back from suspend

[godhika]

I am running Lucid currently and observed the following bug: after coming back from suspend the mouse pointer doesnt show up (but the system reacts to mouse input-just the point isnt shown). After I switch workspaces with strg+alt+arrow it appears again.

ProblemType: Bug
Architecture: i386
Date: Tue Jan 5 00:46:57 2010
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20091213)
MachineType: Dell Inc. Studio 1537
Package: xorg 1:7.5~3ubuntu4
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-9-generic root=UUID=d226b72c-d339-4ca5-bd5e-022ec1a5cb56 ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-9.13-generic
RelatedPackageVersions:
 xserver-xorg 1:7.5~3ubuntu4
 libgl1-mesa-glx 7.6.1~rc3-1ubuntu1
 libdrm2 2.4.14-1ubuntu2
 xserver-xorg-video-intel 2:2.9.1-1ubuntu1
 xserver-xorg-video-ati 1:6.12.99+git20091125.0061c4db-0ubuntu1
SourcePackage: xorg
Symptom: display
Tags: lucid
Uname: Linux 2.6.32-9-generic i686
XorgConf: Error: [Errno 2] No such file or directory: '/etc/X11/xorg.conf'
dmi.bios.date: 12/03/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0P132H
dmi.board.vendor: Dell Inc.
dmi.board.version: A07
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd12/03/2008:svnDellInc.:pnStudio1537:pvrA07:rvnDellInc.:rn0P132H:rvrA07:cvnDellInc.:ct8:cvrA07:
dmi.product.name: Studio 1537
dmi.product.version: A07
dmi.sys.vendor: Dell Inc.
fglrx: Not loaded
system:
 distro: Ubuntu
 architecture: i686kernel: 2.6.32-9-generic

[Leo Iannacone (l3on)]

I have the same problem... But it happens at the first login, when machine is started up.

[Bryce Harrington (bryce)]

[This is an automatic notification.]

Thanks for reporting this bug to help making the -ati graphics driver
better. We hear from upstream that a number of bugs (possibly including
this one) have been fixed in the newer DRM code from the 2.6.33 kernel.
I don't know if your bug is one of the ones fixed in this release,
though, but we've prepared a PPA with this DRM update. Would you mind
installing this, rebooting, and testing if the original issue can be
reproduced with it or not?

The DRM PPA is here:

    https://edge.launchpad.net/~apw/+archive/red

Note there could be new bugs... please file these as new reports using
the command 'ubuntu-bug linux' (for kernel or DRM or KMS bugs) or
'ubuntu-bug xorg' if you suspect them to be X.org issues.

[Jaromir Obr (jaromir-obr)]

My experience:
2.6.32-15.22 ... resume from sleep mode doesn't work at all (screen is blank)
2.6.32-16.23~drm33v5 ... resume from sleep or hibernation mode works well, no problem with mouse cursor
So it's much better

I'm running Ubuntu 10.04, amd64 on notebook Toshiba A300D-18I

[Bryce Harrington (bryce)]

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.

[tudor (tudor-gmx)]

please reopen the bug. I have the same one

[JeffH (jeffh0821)]

Bryce,

I believe you inappropriately closed this bug. The original reported DID respond with their findings. I have seen no indication of the commitment of the DRM code to the lucid release kernel.

I too am experiencing this bug with a fresh install of lucid on 3/28/2010. Please re-open the original bug for proper follow-up. Let me know what additional data I can provide.

[Aliaksandr Dzeshchanka (lazy)]

The same one with IBM T40

[Alexander Hunziker (alex-hunziker)]

I experience this bug on an IBM Thinkpad T60 with ATI Radeon Mobile X1400 graphics. The interesting thing is that I did not experience this bug on the same machine while I was running Lucid on a separate test installation -- it only happens now that I upgraded my main installation from Karmic.

[Bryce Harrington (bryce)]

No, the original reporter was godhika and there seems to be no record of a reply after my last request for info in comment #3. One user to indicate the issue was fixed for them, but they didn't provide any evidence that they did in fact encounter the exact same problem, so who knows there.

The drm code I mentioned in my question was in fact brought into the mainline kernel as of version -16.

What this bug describes is a generic symptom, for which there can be any number of reasons. It would be easier all around if rather than reopen this bug, that people who see this symptom open their own new bug reports, using `ubuntu-bug xorg`.

[Luke Plant (spookylukey)]

I am seeing exactly the same thing. I haven't tried ~drm33v5 kernel yet.

Bryce suggests I should open a new bug report, but I don't know what additional information I would put in it to get beyond "generic symptoms" - the bug is that the mouse cursor does not appear, just as reported. I can get the mouse cursor to appear by opening a konsole or yakuake window (and typing, sometimes).

My machine is a Dell Studio 17, I'm using xserver-xorg-video-radeon/xserver-xorg-video-ati

[Luke Plant (spookylukey)]

I have tried the ~drm33v5 kernel and this still happens. Bryce, could you re-open the bug, or tell me how I can open a new bug in a helpful way? Almost everything about it is a duplicate of the original report here. If that's what you prefer I'll do it, but I do not see the value in opening a new bug just because the original reporter is not responding.

[RichardN (richardn)]

I see the same problem on an HP DV2. Swapping workspaces restores the mouse. Haven't tried the drm33v5 kernel though.

[Najam Saquib (nsaquib)]

I see the same problem on a Dell Dimension 9150 Desktop. Swapping workspaces restores the mouse. please help to fix this issue.

[Conor (ronocdh)]

I also have this problem. The mouse pointer or cursor is visible on the login screen, but once the password is typed and Enter is struck, it disappears and stays gone. A user above mentioned that opening a terminal and typing brings it back, and this is true.

I've tried reinstalling xserver-xorg-video-ati and xserver-xorg-video-radeon, neither of which worked. Also I tried installing xorg-driver-fglrx and rebooting, but nothing on that front, either.

Not sure whether this helps anyone, but when the login screen appears (i.e. when the X server starts), the screen is horribly blurry and distorted, as though the monitor's refresh rate is badly set. To avoid this, I leave the monitor off while the machine boots. Once I'm certain it's been long enough that the login screen must have appeared by now, I turn on the monitor, and it's clear. The monitor model is a Gateway 2000.