Acer 5635Z no internal display after bootup - external monitor working

Bug #502153 reported by alpha-centauri
This bug report is a duplicate of:  Bug #425165: KMS: notebook boots but stays black. Edit Remove
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)
New
Undecided
Unassigned
Nominated for Karmic by alpha-centauri
Nominated for Lucid by alpha-centauri

Bug Description

Update:

See https://bugs.launchpad.net/fedora/+source/linux/+bug/425165

Same bug.

Binary package hint: xserver-xorg-video-intel

Description: Ubuntu 9.10
Release: 9.10

Hardware: acer 5635Z - 442g25 notebook

Error: Seeing Boot-up screen, but after that, monitor is just black. If I attach external monitor, I can see GNOME working fine...

I did:

sudo apt-get install update / upgrade

But did not solve the error. Error is persistend after reboot. I can exclude harware issues, internal monitor is working in BIOS.

lshw also states an "display unclaimed"

ubuntu
    description: Computer
    width: 64 bits
    capabilities: vsyscall64 vsyscall32
  *-core
       description: Motherboard
       physical id: 0
     *-memory
          description: System memory
          physical id: 0
          size: 1916MiB
     *-cpu
          product: Pentium(R) Dual-Core CPU T4400 @ 2.20GHz
          vendor: Intel Corp.
          physical id: 1
          bus info: cpu@0
          size: 1200MHz
          capacity: 1200MHz
          width: 64 bits
          capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx x86-64 constant_tsc arch_perfmon pebs bts rep_good pni dtes64 monitor ds_cpl est tm2 ssse3 cx16 xtpr pdcm xsave lahf_lm cpufreq
     *-pci
          description: Host bridge
          product: Mobile 4 Series Chipset Memory Controller Hub
          vendor: Intel Corporation
          physical id: 100
          bus info: pci@0000:00:00.0
          version: 07
          width: 32 bits
          clock: 33MHz
          configuration: driver=agpgart-intel
          resources: irq:0
        *-display:0
             description: VGA compatible controller
             product: Mobile 4 Series Chipset Integrated Graphics Controller
             vendor: Intel Corporation
             physical id: 2
             bus info: pci@0000:00:02.0
             version: 07
             width: 64 bits
             clock: 33MHz
             capabilities: bus_master cap_list rom
             configuration: driver=i915 latency=0
             resources: irq:28 memory:f0000000-f03fffff memory:d0000000-dfffffff(prefetchable) ioport:1800(size=8)
        *-display:1 UNCLAIMED
             description: Display controller
             product: Mobile 4 Series Chipset Integrated Graphics Controller
             vendor: Intel Corporation
             physical id: 2.1
             bus info: pci@0000:00:02.1
             version: 07
             width: 64 bits
             clock: 33MHz
             capabilities: bus_master cap_list
             configuration: latency=0
             resources: memory:f0400000-f04fffff
        *-usb:0
             description: USB Controller
             product: 82801I (ICH9 Family) USB UHCI Controller #4
             vendor: Intel Corporation
             physical id: 1a
             bus info: pci@0000:00:1a.0
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: bus_master cap_list
             configuration: driver=uhci_hcd latency=0
             resources: irq:16 ioport:1820(size=32)
        *-usb:1
             description: USB Controller
             product: 82801I (ICH9 Family) USB UHCI Controller #5
             vendor: Intel Corporation
             physical id: 1a.1
             bus info: pci@0000:00:1a.1
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: bus_master cap_list
             configuration: driver=uhci_hcd latency=0
             resources: irq:21 ioport:1840(size=32)
        *-usb:2
             description: USB Controller
             product: 82801I (ICH9 Family) USB2 EHCI Controller #2
             vendor: Intel Corporation
             physical id: 1a.7
             bus info: pci@0000:00:1a.7
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: bus_master cap_list
             configuration: driver=ehci_hcd latency=0
             resources: irq:19 memory:f0904800-f0904bff
        *-multimedia
             description: Audio device
             product: 82801I (ICH9 Family) HD Audio Controller
             vendor: Intel Corporation
             physical id: 1b
             bus info: pci@0000:00:1b.0
             version: 03
             width: 64 bits
             clock: 33MHz
             capabilities: bus_master cap_list
             configuration: driver=HDA Intel latency=0
             resources: irq:22 memory:f0700000-f0703fff
        *-pci:0
             description: PCI bridge
             product: 82801I (ICH9 Family) PCI Express Port 1
             vendor: Intel Corporation
             physical id: 1c
             bus info: pci@0000:00:1c.0
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: pci bus_master cap_list
             configuration: driver=pcieport-driver
             resources: irq:24
        *-pci:1
             description: PCI bridge
             product: 82801I (ICH9 Family) PCI Express Port 4
             vendor: Intel Corporation
             physical id: 1c.3
             bus info: pci@0000:00:1c.3
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: pci bus_master cap_list
             configuration: driver=pcieport-driver
             resources: irq:25 memory:80000000-800fffff
           *-network
                description: Wireless interface
                product: AR928X Wireless Network Adapter (PCI-Express)
                vendor: Atheros Communications Inc.
                physical id: 0
                bus info: pci@0000:07:00.0
                logical name: wmaster0
                version: 01
                serial: 90:4c:e5:6b:3c:dc
                width: 64 bits
                clock: 33MHz
                capabilities: bus_master cap_list logical ethernet physical wireless
                configuration: broadcast=yes driver=ath9k latency=0 multicast=yes wireless=IEEE 802.11bgn
                resources: irq:19 memory:80000000-8000ffff
        *-pci:2
             description: PCI bridge
             product: 82801I (ICH9 Family) PCI Express Port 6
             vendor: Intel Corporation
             physical id: 1c.5
             bus info: pci@0000:00:1c.5
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: pci bus_master cap_list
             configuration: driver=pcieport-driver
             resources: irq:26 ioport:2000(size=4096) memory:80100000-801fffff
           *-network
                description: Ethernet interface
                product: Attansic Technology Corp.
                vendor: Attansic Technology Corp.
                physical id: 0
                bus info: pci@0000:09:00.0
                logical name: eth0
                version: c0
                serial: 00:26:9e:9d:9b:b5
                width: 64 bits
                clock: 33MHz
                capabilities: bus_master cap_list ethernet physical
                configuration: broadcast=yes driver=atl1c driverversion=1.0.0.1-NAPI firmware=N/A ip=192.168.0.110 latency=0 multicast=yes
                resources: irq:29 memory:80100000-8013ffff ioport:2000(size=128)
        *-usb:3
             description: USB Controller
             product: 82801I (ICH9 Family) USB UHCI Controller #1
             vendor: Intel Corporation
             physical id: 1d
             bus info: pci@0000:00:1d.0
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: bus_master cap_list
             configuration: driver=uhci_hcd latency=0
             resources: irq:23 ioport:1860(size=32)
        *-usb:4
             description: USB Controller
             product: 82801I (ICH9 Family) USB UHCI Controller #2
             vendor: Intel Corporation
             physical id: 1d.1
             bus info: pci@0000:00:1d.1
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: bus_master cap_list
             configuration: driver=uhci_hcd latency=0
             resources: irq:19 ioport:1880(size=32)
        *-usb:5
             description: USB Controller
             product: 82801I (ICH9 Family) USB UHCI Controller #3
             vendor: Intel Corporation
             physical id: 1d.2
             bus info: pci@0000:00:1d.2
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: bus_master cap_list
             configuration: driver=uhci_hcd latency=0
             resources: irq:18 ioport:18a0(size=32)
        *-usb:6
             description: USB Controller
             product: 82801I (ICH9 Family) USB UHCI Controller #6
             vendor: Intel Corporation
             physical id: 1d.3
             bus info: pci@0000:00:1d.3
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: bus_master cap_list
             configuration: driver=uhci_hcd latency=0
             resources: irq:16 ioport:18c0(size=32)
        *-usb:7
             description: USB Controller
             product: 82801I (ICH9 Family) USB2 EHCI Controller #1
             vendor: Intel Corporation
             physical id: 1d.7
             bus info: pci@0000:00:1d.7
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: bus_master cap_list
             configuration: driver=ehci_hcd latency=0
             resources: irq:23 memory:f0904c00-f0904fff
        *-pci:3
             description: PCI bridge
             product: 82801 Mobile PCI Bridge
             vendor: Intel Corporation
             physical id: 1e
             bus info: pci@0000:00:1e.0
             version: 93
             width: 32 bits
             clock: 33MHz
             capabilities: pci bus_master cap_list
        *-isa
             description: ISA bridge
             product: ICH9M LPC Interface Controller
             vendor: Intel Corporation
             physical id: 1f
             bus info: pci@0000:00:1f.0
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: isa bus_master cap_list
             configuration: latency=0
        *-storage
             description: SATA controller
             product: ICH9M/M-E SATA AHCI Controller
             vendor: Intel Corporation
             physical id: 1f.2
             bus info: pci@0000:00:1f.2
             version: 03
             width: 32 bits
             clock: 66MHz
             capabilities: storage bus_master cap_list
             configuration: driver=ahci latency=0
             resources: irq:27 ioport:1818(size=8) ioport:180c(size=4) ioport:1810(size=8) ioport:1808(size=4) ioport:18e0(size=32) memory:f0904000-f09047ff
        *-serial UNCLAIMED
             description: SMBus
             product: 82801I (ICH9 Family) SMBus Controller
             vendor: Intel Corporation
             physical id: 1f.3
             bus info: pci@0000:00:1f.3
             version: 03
             width: 64 bits
             clock: 33MHz
             configuration: latency=0
             resources: memory:80200000-802000ff ioport:1c00(size=32)
  *-scsi:0
       physical id: 1
       bus info: scsi@6
       logical name: scsi6
       capabilities: scsi-host
       configuration: driver=usb-storage
  *-scsi:1
       physical id: 2
       bus info: scsi@7
       logical name: scsi7
       capabilities: scsi-host
       configuration: driver=usb-storage

description: updated
description: updated
Revision history for this message
Wolfgang Kufner (wolfgangkufner) wrote :

Thanks for trying to make ubuntu better.

As you have pointed out this report is a duplicate of bug 425165 so I am marking it as such.

As I have said in several comments of bug 425165, this has already been fixed in lucid. So the future looks bright for us owners of the 5635Z :-) .

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