can not connect to ubuntu one

Bug #501329 reported by jack gurulian
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

when i try to connect to ubuntu one the cloud on the panel turns white but after a while it states that i am not connected. a few days ago i could connect to the cloud sometimes. my internet connection is ok by the way.

ProblemType: Bug
.home.jack..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.jack..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.jack..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 1
 bookmarked = True
Architecture: i386
Date: Tue Dec 29 16:37:33 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
SourcePackage: ubuntuone-client
Tags: ubuntu-unr
Uname: Linux 2.6.31-16-generic i686

Revision history for this message
jack gurulian (jack-gurulian) wrote :
Revision history for this message
Joshua Hoover (joshuahoover) wrote :

I'm sorry to hear Ubuntu One isn't working properly for you. Fortunately, I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set too low (or to the defaults). If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect. Thank you, Joshua

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