"tulip_stop_rxtx() failed" on quad tulip card ZX346Q

[Andrew Pam]

I have a ZNYX ZX346Q quad-ethernet card with 4x21143-PD tulip chips, information and drivers here:

http://www.znyx.com/products/hardware/zx340q.htm

The card does not work under Ubuntu Jaunty and Karmic, generating the following error on any attempt to use any of the interfaces on the card:

0000:06:04.0: tulip_stop_rxtx() failed (CSR5 0xf0660000 CSR6 0xb3862002)

Booting with "acpi=off" or "pci=routeirq" do not help.

Relevant output from dmesg:

[ 3.350167] tulip 0000:06:04.0: PCI INT A -> GSI 19 (level, low) -> IRQ 19
[ 3.363415] tulip0: EEPROM default media type Autosense.
[ 3.363423] tulip0: Index #0 - Media 10baseT (#0) described by a 21142 Serial PHY (2) block.
[ 3.363428] tulip0: Index #1 - Media 10baseT-FDX (#4) described by a 21142 Serial PHY (2) block.
[ 3.363434] tulip0: Index #2 - Media 100baseTx (#3) described by a 21143 SYM PHY (4) block.
[ 3.363439] tulip0: Index #3 - Media 100baseTx-FDX (#5) described by a 21143 SYM PHY (4) block.
[ 3.364535] eth0: RTL8168c/8111c at 0xf8372000, 00:24:1d:23:8d:5f, XID 3c4000c0 IRQ 29
[ 3.376923] eth1: Digital DS21142/43 Tulip rev 65 at Port 0xc000, 00:c0:95:e2:55:5c, IRQ 19.
[ 3.377070] tulip 0000:06:05.0: PCI INT A -> GSI 18 (level, low) -> IRQ 18
[ 3.387721] tulip1: EEPROM default media type Autosense.
[ 3.387727] tulip1: Index #0 - Media 10baseT (#0) described by a 21142 Serial PHY (2) block.
[ 3.387732] tulip1: Index #1 - Media 10baseT-FDX (#4) described by a 21142 Serial PHY (2) block.
[ 3.387737] tulip1: Index #2 - Media 100baseTx (#3) described by a 21143 SYM PHY (4) block.
[ 3.387743] tulip1: Index #3 - Media 100baseTx-FDX (#5) described by a 21143 SYM PHY (4) block.
[ 3.399362] eth2: Digital DS21142/43 Tulip rev 65 at Port 0xc100, 00:c0:95:e2:55:5d, IRQ 18.
[ 3.399498] tulip 0000:06:06.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 3.410237] tulip2: EEPROM default media type Autosense.
[ 3.410242] tulip2: Index #0 - Media 10baseT (#0) described by a 21142 Serial PHY (2) block.
[ 3.410248] tulip2: Index #1 - Media 10baseT-FDX (#4) described by a 21142 Serial PHY (2) block.
[ 3.410253] tulip2: Index #2 - Media 100baseTx (#3) described by a 21143 SYM PHY (4) block.
[ 3.410258] tulip2: Index #3 - Media 100baseTx-FDX (#5) described by a 21143 SYM PHY (4) block.
[ 3.421987] eth3: Digital DS21142/43 Tulip rev 65 at Port 0xc200, 00:c0:95:e2:55:5e, IRQ 16.
[ 3.422127] tulip 0000:06:07.0: PCI INT A -> GSI 20 (level, low) -> IRQ 20
[ 3.432811] tulip3: EEPROM default media type Autosense.
[ 3.432816] tulip3: Index #0 - Media 10baseT (#0) described by a 21142 Serial PHY (2) block.
[ 3.432821] tulip3: Index #1 - Media 10baseT-FDX (#4) described by a 21142 Serial PHY (2) block.
[ 3.432826] tulip3: Index #2 - Media 100baseTx (#3) described by a 21143 SYM PHY (4) block.
[ 3.432831] tulip3: Index #3 - Media 100baseTx-FDX (#5) described by a 21143 SYM PHY (4) block.
[ 3.445382] eth5: Digital DS21142/43 Tulip rev 65 at Port 0xc300, 00:c0:95:e2:55:5f, IRQ 20.
[ 17.390277] udev: renamed network interface eth3 to eth4
[ 17.391436] udev: renamed network interface eth2 to eth3
[ 17.413232] udev: renamed network interface eth4_rename to eth1
[ 17.417373] udev: renamed network interface eth1_rename to eth2
[ 360.609527] 0000:06:04.0: tulip_stop_rxtx() failed (CSR5 0xf0660000 CSR6 0xb3862002)
[ 366.609498] 0000:06:04.0: tulip_stop_rxtx() failed (CSR5 0xf0260000 CSR6 0xb3862002)

mii-diag reports:

Basic registers of MII PHY #32: 1000 7848 0000 0000 01e1 0000 0000 0000.
 Basic mode control register 0x1000: Auto-negotiation enabled.
 Basic mode status register 0x7848 ... 7848.
   Link status: not established.
   End of basic transceiver information.

ProblemType: Bug
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: xanni 2320 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xeb200000 irq 22'
   Mixer name : 'Realtek ALC889A'
   Components : 'HDA:10ec0885,1458a102,00100101'
   Controls : 44
   Simple ctrls : 25
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xe5010000 irq 17'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100100'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined
   Playback channels: Mono
   Mono: Playback [off]
Date: Mon Dec 28 18:40:10 2009
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=147f98d5-bcf6-498f-aa5a-262c04f1184e
MachineType: Gigabyte Technology Co., Ltd. EP45-UD3R
Package: linux-image-2.6.31-16-generic 2.6.31-16.53
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.31-16-generic root=/dev/mapper/volgroup-karmic ro splash
ProcEnviron:
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-16-generic N/A
 linux-firmware 1.25
RfKill:

SourcePackage: linux
Uname: Linux 2.6.31-16-generic i686
dmi.bios.date: 01/13/2009
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F6
dmi.board.name: EP45-UD3R
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF6:bd01/13/2009:svnGigabyteTechnologyCo.,Ltd.:pnEP45-UD3R:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnEP45-UD3R:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: EP45-UD3R
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

[Paul Bartell (paul-bartell)]

Any attempt to build the driver on Zynex website spits out errors, since it is supposedly only compatible with GCC 3.4. Any ideas on a workaround?

[Paul Bartell (paul-bartell)]

Also a problem in Lucid Beta 2.

[Jeremy Foshee (jeremyfoshee)]

Hi Andrew,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Andrew Pam (xanni)]

Same results with kernel 2.6.31-02063109-generic:

[ 268.229529] 0000:06:04.0: tulip_stop_rxtx() failed (CSR5 0xf0260000 CSR6 0xb3862002)

[Henk Bokhoven (bokh)]

Also same results with kernel kernel linux-image-2.6.34-020634-generic:

[ 88.737001] 0000:00:06.0: tulip_stop_rxtx() failed (CSR5 0xfc664010 CSR6 0xff972113)

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.