Synaptics Button Press Disables Synaptics Function Until Reboot

[Brian Knoll]

Pressing the Synaptics enable/disable button on the notebook disables the Synaptics functionality, as it should. However, pressing it again does not re-enable the Synaptics function. The function cannot be restored until the system is rebooted.

ProblemType: Bug
Architecture: amd64
Date: Sun Dec 27 18:49:13 2009
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha amd64 (20091209)
Package: firefox-3.5 3.5.6+nobinonly-0ubuntu1
ProcEnviron:
 LANG=en_US.UTF-8
 LC_MESSAGES=C
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-9.13-generic
SourcePackage: firefox-3.5
Tags: lucid
Uname: Linux 2.6.32-9-generic x86_64
---
Architecture: amd64
DistroRelease: Ubuntu 10.04
DkmsStatus: Error: [Errno 2] No such file or directory
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100318)
MachineType: emachines emachines D525
Package: xserver-xorg-input-synaptics 1.2.2-1ubuntu4
PackageArchitecture: amd64
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-25-generic root=UUID=b5621e60-0aa6-42f0-aca2-d839289c8dce ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-25.45-generic 2.6.32.21+drm33.7
Tags: lucid lucid
Uname: Linux 2.6.32-25-generic x86_64
UserGroups: adm admin cdrom dialout floppy games lp lpadmin plugdev sambashare staff users video
dmi.bios.date: 09/21/2009
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.14
dmi.board.name: HM40
dmi.board.vendor: emachines
dmi.board.version: Rev
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.14:bd09/21/2009:svnemachines:pnemachinesD525:pvr0100:rvnemachines:rnHM40:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: emachines D525
dmi.product.version: 0100
dmi.sys.vendor: emachines
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: lucid
 architecture: x86_64
 kernel: 2.6.32-25-generic

[Monkey (monkey-libre)]

The bug has to be confirmed by other person. Thank You for making Ubunbu better.

[Fabio Marconi (fabiomarconi)]

Hello
Is this problem present with the latest updated Karmic's, Lucid's or Maverick's packages?
Thanks in advance
Fabio

[Brian Knoll (brianknoll)]

Yes, this bug still exists in both Lucid and Maverick. The device is an eMachines notebook.

[Fabio Marconi (fabiomarconi)]

Hello can you please run in a terminal
apport-collect -p xserver-xorg-input-synaptics 500887
Thanks
Fabio

[Brian Knoll (brianknoll)]

Should I do this before or after the synaptics device is deactivated? Or, third option, after it's deactivated, then "reactivated" (even though it doesn't actually come back)?

Just let me know which way would help the most.

[Fabio Marconi (fabiomarconi)]

Hello
first, with the system working well attach here
/var/log/Xorg.0.log
then run the command specified above
authorize when request.
At the end attach here (if not possible reboot)
/var/log/syslog
Thanks
Fabio

[Brian Knoll (brianknoll)]

Attaching X.org log

[Brian Knoll (brianknoll)]

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[Brian Knoll (brianknoll)]

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[Brian Knoll (brianknoll)]

Syslog file

[Fabio Marconi (fabiomarconi)]

Hello Brian
Thanks for support
Fabio

[Fabio Marconi (fabiomarconi)]

Oct 24 16:46:08 ubuntu modprobe: FATAL: Error inserting padlock_sha (/lib/modules/2.6.32-25-generic/kernel/drivers/crypto/padlock-sha.ko): No such device

[Fabio Marconi (fabiomarconi)]

XKB: reuse xkmfile /var/lib/xkb/server-B20D7FC79C7F597315E3E501AEF10E0D866E8E92.xkm

[Gursimran singh (simar)]

Hi Brian

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. As you have already confirmed the bug in the current stable release maverick, we would appreciate if you could upload updated logs by running apport-collect <bug #>, and any other logs that are relevant for this particular issue.

[Fabio Marconi (fabiomarconi)]

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

[Gursimran singh (simar)]

Hi Fabio,

I thought you have left the bug owing to the New status of the bug. Probably you forget to change the status...

[Fabio Marconi (fabiomarconi)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!