burning problem in brasero ubuntu 9.10

[mozartomaniac]

Binary package hint: brasero

i am jaydip from india. i am new to ubuntu and using 9.10. there is a major problem in burning CD-R and DVD-R in brasero.

while making a data dvd only the names of the files are burnt and then comes the message finalising. only a small portion is burnt and the disk is spoiled for ever.

i have noticed other users facing the same problem. so please rectify the problem and send an update of brasero with smooth writing facility.

now i have to switch over to windows to burn cd/dvds. so solve the problem immediately so that the user don't have to switch over to windows for burning discs.

my e mail address is <email address hidden>

ProblemType: Bug
Architecture: i386
Date: Sat Dec 26 22:16:47 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/brasero
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: brasero 2.28.2-0ubuntu1
ProcEnviron:
 LANGUAGE=en_GB.UTF-8
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
SourcePackage: brasero
Uname: Linux 2.6.31-16-generic i686

[Marc Deslauriers (mdeslaur)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

[Pedro Villavicencio (pedro)]

Thanks for your report, could you get a brasero log? please run brasero as: brasero --brasero-burn-debug --brasero-media-debug &> brasero-debug.txt ; perform the operation to reproduce the bug and attach that resulting log file to the report, thanks.

[Pedro Villavicencio (pedro)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.