Ubuntu one service does not synchronise with web

Bug #500521 reported by eki
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

Using 9.10 version.
While I am able to put files in the Ubuntu One folder on my computer, when I go under the web interface the files i have uploaded do not appear at all.
I thought this was a issue with the "computers connected to this account". I removed the computers that were connected to my account and now I cannot even add my computer back after re-launching Ubuntu one.

ProblemType: Bug
.home.raphael..cache.ubuntuone.log.syncdaemon.exceptions.log:
 2009-12-26 20:35:02,351 - dbus.proxies - ERROR - Introspect error on org.freedesktop.NetworkManager:/org/freedesktop/NetworkManager: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.NetworkManager was not provided by any .service files
 2009-12-26 20:35:08,188 - ubuntuone.SyncDaemon.DBus - ERROR - Error while getting the NetworkManager state org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.NetworkManager was not provided by any .service files
.home.raphael..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.raphael..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 0
Architecture: i386
Date: Sat Dec 26 20:41:45 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
SourcePackage: ubuntuone-client
Tags: ubuntu-unr
Uname: Linux 2.6.31-16-generic i686

Revision history for this message
eki (ekianjo) wrote :
Revision history for this message
mik047 (mik047) wrote :

same in my case... The web interface shows the total usage to be approximately similar to the overall size of the ubuntu-one folder on my local machine... But the individual files are not listed there....

Would like to list down about the folder-structure also in case that has to do anything with it...

There is one folder called "Ubuntu One/Shared With Me" which is auto created even though i delete it... And also, that is one folder that is always listed on the web interface.

There are other two folders that i have created at the same level i.e. under "Ubuntu One" (read it not inside "Ubuntu One/Shared With Me" folder) which are not shown on the web interface even after waiting for 5 hours...

Note that, the total usage have been increased from few kb to few mb which is actually roughly similar to the size of "Ubuntu One" folder i have..

So i suspect, the problem with the web-interface not fetching the other folders than "Shared with me" AND probably not with the Ubuntu One client one has on the machine...

Revision history for this message
Joshua Hoover (joshuahoover) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 357395, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

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