Impossible to determine (un)easily connection datas

Bug #500454 reported by Yves Meunier
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Won't Fix
Medium
Unassigned

Bug Description

Binary package hint: ubuntuone-client

I cannot access to login data of Ubuntu One, so I cannot neither check these data neither change them. It is impossible to said with which login UbuntuOne tries to connect.

I did not found any text file containing theses, I deleted keys in the keys manager, I completely unsintalled (with configuration files) then reinstall the program. None of these measures worked.

I think that having the ability to know a bit more about connections data and/or change them when the connection fail would make the UbuntuOne interesting concept more effective. We could also imagine to restart the first run tutorial -series of slide presenting the possibles options of connection- as a effective solution.

ProblemType: Bug
.home.yves..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.yves..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 2
 show_applet = 0
 bookmarked = True
Architecture: i386
Date: Sat Dec 26 02:16:15 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, user)
 LANG=fr_BE.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-16-generic i686
XsessionErrors:
 (gnome-settings-daemon:2086): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (polkit-gnome-authentication-agent-1:2120): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:2113): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (gnome-panel:2110): Gdk-CRITICAL **: gdk_x11_colormap_foreign_new: assertion `GDK_IS_VISUAL (visual)' failed

Revision history for this message
Yves Meunier (yves.meunier) wrote :
Revision history for this message
Yves Meunier (yves.meunier) wrote :

I have found the way to change the connection preferences that UbuntuOne client use in order to connect to UbuntuOne server :

1. Application -> Accessories -> passwords and keys management (?)

Delete the keys "UbuntuOne token for http://ubuntuone.com" and both "Desktop Couch user authentication". The current connection data is deleted.

2. reconnect Ubuntu One client to UbuntuOne server.

You are now connected again and can share files.

I am not quite sure this is going to be found by all users... A "Replace current connection parameters" procedure could be fine.

Revision history for this message
Eric Casteleijn (thisfred) wrote :

Hi Yves, thank you for filing this report. The way you described is in fact the easiest way to resolve this for now: https://wiki.ubuntu.com/UbuntuOne/Bugs#Connection%20problems

Changed in ubuntuone-client (Ubuntu):
status: New → Won't Fix
importance: Undecided → Medium
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Duplicates of this bug

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.