Ubuntu one does not add computer after all registered computers have been removed using web interface

Bug #500287 reported by Wim
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

Ubuntu one was working fine for a while, but then I noticed it wasn't synchronizing any more. So I went to the ubuntu one website, and removed all registered computers. Now ubuntu one won't ask me to register my computer any more, and fails to connect. Originally I had chrome as my default browser, but I moved it back to firefox; this however didn't change anything about the problem.

The applet shows the exclamation mark. When I click connect, it shows a dark cloud for a while, and then goes back to the exclamation mark.

ProblemType: Bug
.home.wim..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.wim..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.wim..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 0
 bookmarked = True
Architecture: i386
Date: Thu Dec 24 21:51:56 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
SourcePackage: ubuntuone-client
Tags: ubuntu-unr
Uname: Linux 2.6.31-16-generic i686
XsessionErrors:
 (gnome-settings-daemon:1515): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1515): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1554): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1584): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (gnome-panel:1552): Gdk-WARNING **: /build/buildd/gtk+2.0-2.18.3/gdk/x11/gdkdrawable-x11.c:952 drawable is not a pixmap or window

Revision history for this message
Wim (wim-meeussen-gmail) wrote :
Revision history for this message
Wim (wim-meeussen-gmail) wrote :

Note: rebooting the computer does not help.

Revision history for this message
Joshua Hoover (joshuahoover) wrote :

I'm sorry to hear Ubuntu One isn't working properly for you. Fortunately, I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set too low (or to the defaults). If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect. Thank you, Joshua

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.