system-config-printer-udev disables HP printers, again
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
system-config-printer (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: system-
Some time ago I filed a bug about HP printers and hal-cups-utils. I've been asked to use system-
$ lshal | grep printer.
info.product = 'Standard LPT printer port' (string)
pnp.description = 'Standard LPT printer port' (string)
udi = '/org/freedeskt
info.capabilities = {'printer'} (string list)
info.category = 'printer' (string)
info.udi = '/org/freedeskt
printer.
printer.device = '/dev/usb/lp0' (string)
printer.
printer.product = 'Officejet J3600 series' (string)
printer.serial = 'CN97L4P08W053D' (string)
printer.vendor = 'HP' (string)
$ cups-printers
...
Found printer "Officejet-
Option "auth-info-
Option "copies"="1"
Option "device-
Option "finishings"="3"
Option "job-hold-
Option "job-priority"="50"
Option "job-sheets"
Option "marker-
Option "media"="A4"
Option "number-up"="1"
Option "printer-info"="HP Officejet J3600 series"
Option "printer-
Option "printer-
Option "printer-
Option "printer-
Option "printer-state"="3"
Option "printer-
Option "printer-
Option "printer-
Option "printer-
I've enabled it manually with cupsenable, but when I removed it from USB port, system-
$ cat /etc/cups/
# Printer configuration file for CUPS v1.3.8
# Written by cupsd on 2009-12-19 08:23
...
<Printer Officejet-
Info HP Officejet J3600 series
Location dbs
DeviceURI hp:/usb/
State Idle
StateTime 1261229036
Accepting Yes
Shared Yes
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy stop-printer
</Printer>
$ cups-printers
...
Found printer "Officejet-
Option "auth-info-
Option "copies"="1"
Option "device-
Option "finishings"="3"
Option "job-hold-
Option "job-priority"="50"
Option "job-sheets"
Option "marker-
Option "media"="A4"
Option "number-up"="1"
Option "printer-info"="HP Officejet J3600 series"
Option "printer-
Option "printer-
Option "printer-
Option "printer-
Option "printer-state"="3"
Option "printer-
Option "printer-
Option "printer-
Option "printer-
As you can see, printer-state is "3", which means that it is online. But it is physically disconnected:
$ lshal | grep printer.
info.product = 'Standard LPT printer port' (string)
pnp.description = 'Standard LPT printer port' (string)
$ lpstat -p
printer CUPS-PDF is idle. enabled since Wed 02 Sep 2009 05:59:48 AM EDT
printer DellW5300 is idle. enabled since Wed 04 Nov 2009 03:53:25 PM EST
printer Officejet-
Hello Alex, config- printer. You made this bug report some time ago and Ubuntu has been updated since then.
Thank you for submitting this bug and reporting a problem with system-
Could you confirm that this is no longer a problem and that we can close the bug report?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know, and in the current version, run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]