New Ubuntu One account created but I can't connect to Ubuntu One

Bug #499699 reported by Roger Chrisman
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

Using Ubuntu 9.10
What is Ubuntu One package name?
I expected to connect when I click connect (I tried the supplied link in Firefox right after account creation and also the cloud icon in er, system tray? (top right of screen)).
It didn't connect to Ubuntu One.

ProblemType: Bug
.home.roger..cache.ubuntuone.log.oauth.login.log: Starting Ubuntu One client version 1.0.2
.home.roger..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 show_applet = 1
 connected = True
 connect = 0
 bookmarked = True
Architecture: amd64
Date: Tue Dec 22 21:02:38 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-16-generic x86_64
XsessionErrors:
 (gnome-settings-daemon:1553): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1553): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1656): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1688): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed

Revision history for this message
Roger Chrisman (rogerchrisman) wrote :
Revision history for this message
Duane Hinnen (duanedesign) wrote :

Roger,
Sorry you are having problems with Ubuntu One. Your logs make me think you are effected by bug 488413 . A fix has been released for this, enabling the proposed karmic-updates should get you this newer version.

System > Administration > Software Sources and select 'Updates' tab. The click the box next to Pre-released updates (karmic-proposed). Close the window, if prompted hit reload. Then open a Terminal (Applications > Accesories > Terminal) and run the following command.

sudo apt-get update && sudo apt-get install ubuntuone-client

When done you may want to go back into Software Sources and untick the proposed updates.

Please let us know how it goes. Thank you for the Bug Report and helping to make Ubuntu better.
duanedesign

Changed in ubuntuone-client (Ubuntu):
status: New → Incomplete
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