Buffer I/O error: All optical drives fail to read media after a period of time, requiring a reboot to rectify Karmic 9.10

[cleary]

$ lsb_release -rd
Description: Ubuntu 9.10
Release: 9.10

$ uname -a
Linux bilgt1-old 2.6.31-16-generic #53-Ubuntu SMP Tue Dec 8 04:02:15 UTC 2009 x86_64 GNU/Linux

Hi,
I'm not sure which package would be causing this issue -

Symptoms: I can read and burn dvds consistently on my machines internal drive without an issue, but after a period, the discs stop being recognised, and dmesg spits out the following error when a blank dvd is inserted:
$ dmesg
...
[540928.561563] cdrom: This disc doesn't have any tracks I recognize!
[540928.685580] sr 1:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[540928.685585] sr 1:0:0:0: [sr0] Sense Key : Illegal Request [current]
[540928.685588] sr 1:0:0:0: [sr0] Add. Sense: Logical block address out of range
[540928.685592] end_request: I/O error, dev sr0, sector 0
[540928.685595] Buffer I/O error on device sr0, logical block 0

At this point, if I plug in an external dvd-burner and insert the blank dvd into it, the same error appears for this new drive:
$ dmesg
...
[542814.640016] usb 2-1: new high speed USB device using ehci_hcd and address 46
[542814.791628] usb 2-1: configuration #1 chosen from 1 choice
[542814.792160] scsi7 : SCSI emulation for USB Mass Storage devices
[542814.792301] usb-storage: device found at 46
[542814.792303] usb-storage: waiting for device to settle before scanning
[542819.820655] usb-storage: device scan complete
[542819.840873] scsi 7:0:0:0: CD-ROM TSSTcorp CDDVDW SN-S083N SB00 PQ: 0 ANSI: 0
[542819.857218] sr1: scsi3-mmc drive: 24x/24x writer dvd-ram cd/rw xa/form2 cdda tray
[542819.857343] sr 7:0:0:0: Attached scsi CD-ROM sr1
[542819.857403] sr 7:0:0:0: Attached scsi generic sg4 type 5
[542849.340190] sr 7:0:0:0: [sr1] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[542849.340195] sr 7:0:0:0: [sr1] Sense Key : Illegal Request [current]
[542849.340199] sr 7:0:0:0: [sr1] Add. Sense: Logical block address out of range
[542849.340203] end_request: I/O error, dev sr1, sector 0
[542849.340207] Buffer I/O error on device sr1, logical block 0

which implies that the entire optical device subsystem has gotten itself in a tangle.

Rebooting allows both the drives to operate as per normal again - the period it took for this failure was 6 days of constant uptime (no suspend/hibernate), burning ~5 DVDs a day. Prior to this it was happening every 2-3 days under the same conditions, so the period for failure doesn't seem to be consistent.

Hardware Info:
From lshw: The internal drive (sata connected)
          *-cdrom
                description: DVD-RAM writer
                product: DVD+-RW TS-H653F
                vendor: TSSTcorp
                physical id: 1
                bus info: scsi@1:0.0.0
                logical name: /dev/cdrom
                logical name: /dev/cdrw
                logical name: /dev/dvd
                logical name: /dev/dvdrw
                logical name: /dev/scd0
                logical name: /dev/sr0
                version: D200
                capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
                configuration: ansiversion=5 status=open

The USB drive:
     *-scsi:1
          physical id: 2
          bus info: usb@2:1
          logical name: scsi7
          capabilities: emulated scsi-host
          configuration: driver=usb-storage
        *-cdrom
             description: DVD-RAM writer
             product: CDDVDW SN-S083N
             vendor: TSSTcorp
             physical id: 0.0.0
             bus info: scsi@7:0.0.0
             logical name: /dev/cdrom1
             logical name: /dev/cdrw1
             logical name: /dev/dvd1
             logical name: /dev/dvdrw1
             logical name: /dev/scd1
             logical name: /dev/sr1
             version: SB00
             capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
             configuration: status=ready
           *-medium
                physical id: 0
                logical name: /dev/cdrom1

Let me know if you need more info -

Regards,
Bernie

[cleary (bernard-gray)]

As a follow up, I've had this issue crop up 3 times today already (necessitating a reboot each time to resolve)

[Brian Murray (brian-murray)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in linux.
For future reference you might be interested to know that a lot of applications have bug reporting functionality built in to them. This can be accessed via the Report a Problem option in the Help menu for the application with which you are having an issue. You can learn more about this feature at https://wiki.ubuntu.com/ReportingBugs.

[Jeremy Foshee (jeremyfoshee)]

Hi cleary,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 499343

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

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[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]