No connection to the server

Bug #498990 reported by Amblnb
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

When you try to connect a cloud of white lights and a minute later (_!_) black cloud. Apparently there is no connection to the server. What is the reason I do not know but I noticed that Ubuntu itself becomes unstable. Customize not know English very, very hard! Add the translations to the instructions in "man".

ProblemType: Bug
.home.amblnb..cache.ubuntuone.log.syncdaemon.exceptions.log:
 2009-12-21 11:29:32,443 - ubuntuone.SyncDaemon.ActionQueue - ERROR - Protocol version error
 2009-12-21 11:29:32,479 - twisted - ERROR - Unhandled error in Deferred:
 2009-12-21 11:29:32,479 - twisted - ERROR - Unhandled Error
 Traceback (most recent call last):
 Failure: twisted.internet.error.ConnectionLost: Connection to the other side was lost in a non-clean fashion: Connection lost.
.home.amblnb..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 read_limit = -1
 write_limit = -1
 on = True
.home.amblnb..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 1
 show_applet = 0
 bookmarked = True
Architecture: i386
Date: Mon Dec 21 11:29:21 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=ru_UA.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-16-generic i686

Revision history for this message
Amblnb (amblnb) wrote :
security vulnerability: yes → no
visibility: private → public
tags: added: karmic
Revision history for this message
Joshua Hoover (joshuahoover) wrote :

I'm sorry to hear Ubuntu One isn't working properly for you. Fortunately, I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set too low (or to the defaults). If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect. Thank you, Joshua

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