I cannot access my financial institution, because the error message indicates that I am using an ESA Cookie Entered Password, what does this mean?

[carolyn crownover]

Binary package hint: firefox-3.0

I first entered my username and password to my financial institution and I received the following error message. 1. If you are using pop up blockers with your browser, you will not be able to view all of the information you need. 2. You must disable popup blockers. I disabled the pop up blocker and then I received a second error message which stated, " you have entered an ESAC Cookie Entered Password and then a blank screen. Could you please tell me what is the problem, when I never use to have this problem before. When my Financial institution enters the information, they can enter into my account. When I use the Library Computer, I can enter into my account, but not from this computer. Carolyn

ProblemType: Bug
Architecture: i386
Date: Mon Dec 21 00:22:47 2009
DistroRelease: Ubuntu 8.04
Package: firefox-3.0 3.0.16+nobinonly-0ubuntu0.8.04.1
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.24-26-generic i686

[Jamie Strandboge (jdstrand)]

Thanks for your comments. This does not appear to be a bug report and we are closing it. We appreciate the difficulties you are facing, but it would make more sense to raise your question in the support tracker. Please visit https://answers.launchpad.net/ubuntu/+addquestion