can't connect MTP media player

[DougWebb]

Binary package hint: banshee

Banshee doesn't recognize the media player when it's plugged in, it freezes. The underlying MTP programs are working, I used the command line tools to verify. I downloaded version 1.4.3 source for which karmic has all the required versions of libraries and compiled that. It works fine.
I'm using Ubuntu Karmic Koala 9.10 amd64
Banshee version 1.5.1 is the version having trouble

[Michael Barker (mike-middlesoft)]

I have the same problem on Ubuntu Karmic i386.

Stacktrace from banshee --debug:

LIBMTP PANIC: Could not open session! (Return code 765)
  Try to reset the device.
[Warn 14:07:26.636] Caught an exception - Connecting (in `Mtp')
  at Mtp.Error.CheckError (ErrorCode errorCode) [0x00000]
  at Mtp.MtpDevice.GetConnectedDevices (System.IntPtr& list) [0x00000]
  at Mtp.MtpDevice.Detect () [0x00000]
  at Banshee.Dap.Mtp.MtpSource.DeviceInitialize (IDevice device) [0x00000]

[masterme120 (masterme120)]

Same thing for me on Karmic i486:

LIBMTP PANIC: Could not open session! (Return code 765)
  Try to reset the device.
[Warn 16:03:41.182] Caught an exception - Connecting (in `Mtp')
  at Mtp.Error.CheckError (ErrorCode errorCode) [0x00000]
  at Mtp.MtpDevice.GetConnectedDevices (System.IntPtr& list) [0x00000]
  at Mtp.MtpDevice.Detect () [0x00000]
  at Banshee.Dap.Mtp.MtpSource.DeviceInitialize (IDevice device) [0x00000]
LIBMTP PANIC: Could not open session! (Return code 765)
  Try to reset the device.
[Warn 16:03:42.067] Caught an exception - Connecting (in `Mtp')
  at Mtp.Error.CheckError (ErrorCode errorCode) [0x00000]
  at Mtp.MtpDevice.GetConnectedDevices (System.IntPtr& list) [0x00000]
  at Mtp.MtpDevice.Detect () [0x00000]
  at Banshee.Dap.Mtp.MtpSource.DeviceInitialize (IDevice device) [0x00000]
LIBMTP PANIC: Could not open session! (Return code 765)
  Try to reset the device.
[Warn 16:03:42.266] Caught an exception - Connecting (in `Mtp')
  at Mtp.Error.CheckError (ErrorCode errorCode) [0x00000]
  at Mtp.MtpDevice.GetConnectedDevices (System.IntPtr& list) [0x00000]
  at Mtp.MtpDevice.Detect () [0x00000]
  at Banshee.Dap.Mtp.MtpSource.DeviceInitialize (IDevice device) [0x00000]
LIBMTP PANIC: Could not open session! (Return code 765)
  Try to reset the device.
[Warn 16:03:42.494] Caught an exception - Connecting (in `Mtp')
  at Mtp.Error.CheckError (ErrorCode errorCode) [0x00000]
  at Mtp.MtpDevice.GetConnectedDevices (System.IntPtr& list) [0x00000]
  at Mtp.MtpDevice.Detect () [0x00000]
  at Banshee.Dap.Mtp.MtpSource.DeviceInitialize (IDevice device) [0x00000]

[Vish (vish)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

[DougWebb (dougwebb)]

On 10-08-19 09:31 AM, Vish wrote:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. You reported this bug a while ago and there hasn't been
> any activity in it recently. We were wondering if this is still an issue
> for you. Can you try with the latest Ubuntu release? Thanks in advance.
>
> ** Changed in: banshee (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: banshee (Ubuntu)
> Status: New => Incomplete
>
>
This is now resolved.

Thanks,
Doug

[Vish (vish)]

Thanks for following up. This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.