Ubuntu One client is not connecting to Server

[Jeff Gardner]

Binary package hint: ubuntuone-client

Ubuntu 9.10
Ubuntu One Client 1.0.2-0ubuntu2
Never connects to server to sync, status is "Disconnected"
I can log in and access the web.

ProblemType: Bug
.home.jagardn..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.jagardn..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 read_limit = -1
 write_limit = -1
 on = True
.home.jagardn..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 1
 bookmarked = True
Architecture: i386
Date: Fri Dec 18 10:52:54 2009
DistroRelease: Ubuntu 9.10
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-16-generic i686
XsessionErrors:
 (gnome-settings-daemon:2101): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:2101): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (polkit-gnome-authentication-agent-1:2188): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:2183): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (gnome-appearance-properties:19135): Gdk-CRITICAL **: gdk_display_sync: assertion `GDK_IS_DISPLAY (display)' failed

[Joshua Hoover (joshuahoover)]

I'm sorry to hear Ubuntu One isn't working properly for you. Fortunately, I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set too low (or to the defaults). If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect. Thank you, Joshua