UbuntuOne does not connect

[Matej Kovacic]

Binary package hint: ubuntuone-client

I tried to sign in the UbuntuOne, but it does not connect - icon in system tray says it is without connection. However, when I try to sign in through web, everything works fine.

I also tried to connect when I am already logged in on web version of UbuntuOne, but it does not work. Could it be some network problem, which ports are used (I am on a corporate firewalled network)?

ProblemType: Bug
.home.matej..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.matej..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.matej..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 1
 bookmarked = True
Architecture: i386
Date: Fri Dec 18 13:52:13 2009
DistroRelease: Ubuntu 9.10
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=sl_SI.UTF-8
 LANG=sl_SI.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-17-generic i686

[Joshua Hoover (joshuahoover)]

I'm sorry to hear Ubuntu One isn't working properly for you. Fortunately, I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set too low (or to the defaults). If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect. Thank you, Joshua

[Matej Kovacic (matej-kovacic)]

Thanks, it is working now!