Ubuntu One does not connect

Bug #495378 reported by Sam
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

Can't connect to the ubuntu one server.

ProblemType: Bug
.home.samir..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 1
Architecture: amd64
Date: Fri Dec 11 00:21:53 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-16-generic x86_64

Revision history for this message
Sam (nebulasam-yahoo) wrote :
Revision history for this message
Joshua Hoover (joshuahoover) wrote :

Hi Sam,

I'm sorry to hear Ubuntu One isn't working properly for you. Can you try the following and let me know if it fixes the issue for you?

1. Open Applications->Accessories->Passwords & Encryption Keys
2. Delete your "Ubuntu One token"
3. Open Firefox and go to: https://one.ubuntu.com/account/machines/
4. Delete all the machines on the account
5. Restart the Ubuntu One client (you should get a browser window prompting you to add your computer to Ubuntu One)
6. Add your computer
7. Does the client connect and sync now?

Thank you,

Joshua

Changed in ubuntuone-client (Ubuntu):
status: New → Incomplete
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