Horiz. font size wrong printing plain text on hp3030 laserjet

Bug #494973 reported by jimav
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
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Bug Description

Binary package hint: cups

The horizontal character size/pitch when printing text files is too large. It seems to be 60-70% of the expected value.

For example, lp -o cpi=20 file.txt produces output with about 11 characters per inch horizontally (expected 20).
Vertical spacing seems correct.

The default output is 6-7 characters per inch (huge!). The documentation says:
   "The default characters per inch is 10."
(see http://localhost:631/help/options.html?TOPIC=Getting+Started&QUERY=Text+Options#TEXTOPTIONS)

I'll attach scans showing the incorrect character sizes.

The printer is an HP 3030 LaserJet multifunction, connected via USB and auto-configured by CUPS.
I tried deleting the printer from CUPS and adding it back as Foomatic/Postscript but the behavior did not change.

ProblemType: Bug
Architecture: amd64
Date: Thu Dec 10 02:43:18 2009
DistroRelease: Ubuntu 9.10
Lpstat:
 device for hp-LaserJet-3030-Fax: hpfax:/usb/hp_LaserJet_3030?serial=00CNBM066305
 device for hp3030d: lpd://10.0.0.98/lp1
 device for HP_LaserJet_3030: hp:/usb/hp_LaserJet_3030?serial=00CNBM066305
MachineType: System manufacturer System Product Name
NonfreeKernelModules: fglrx
Package: cups 1.4.1-5ubuntu2.1
Papersize: letter
PpdFiles:
 hp3030b: HP LaserJet 3020 3030 Postscript (recommended)
 HP_LaserJet_3030: HP LaserJet 3030 Foomatic/Postscript
 hp3030d: HP LaserJet 3020 3030 Postscript (recommended)
 hp-LaserJet-3030-Fax: HP Fax hpijs
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-16-generic root=UUID=613f3416-eb0e-4bdf-905b-d10e17d88897 ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.52-generic
SourcePackage: cups
Uname: Linux 2.6.31-16-generic x86_64
dmi.bios.date: 11/29/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0112
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P6T
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0112:bd11/29/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP6T:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
jimav (james-avera) wrote :
Revision history for this message
jimav (james-avera) wrote :
Revision history for this message
jimav (james-avera) wrote :

Scan of print-out

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