unable to start Ubuntu One

Bug #494753 reported by Partha Kar
40
This bug affects 9 people
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

When starting Ubuntu One after long inactivity, it crashed

ProblemType: Bug
.home.partha..cache.ubuntuone.log.oauth.login.log:
 Starting Ubuntu One client version 1.0.2
 Starting Ubuntu One client version 1.0.2
 Starting Ubuntu One client version 1.0.2
 Starting Ubuntu One client version 1.0.2
.home.partha..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 2
 show_applet = 0
Architecture: amd64
Date: Wed Dec 9 16:47:34 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US.UTF-8
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.52-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-16-generic x86_64

Revision history for this message
Partha Kar (hunt-counterstrike) wrote :
Revision history for this message
Joshua Hoover (joshuahoover) wrote :

Hi Partha, I'm sorry to hear Ubuntu One isn't working properly for you. Unfortunately, the log files attached to this bug don't give us enough information about what the cause of the problem might be. Can you attach any ~/.cache/ubuntuone/log/syncdaemon-exception.log files you may have to this bug report? Thank you, Joshua

Changed in ubuntuone-client (Ubuntu):
status: New → Incomplete
Revision history for this message
Vish (vish) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New".

Thanks again!

Changed in ubuntuone-client (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
Matifou (matthieu-stigler) wrote :

Hi

I reopened the bug as I simply have the same problem. Very simply:
-Ubuntu One does not connect: when going with nautilus, pressing button "connect" does not change
-When going to Applications-> Internet-> Ubuntu One: neither, nothing is hapening

So for me this is a very critical bug, as I'm totally unable to use Ubuntu One :-(

Please let me know if I can provide mroe information

Changed in ubuntuone-client (Ubuntu):
status: Invalid → New
Revision history for this message
Mitch Towner (kermiac) wrote :

Hi Matifou. I'm sorry to hear Ubuntu One isn't working properly for you. Please open a new bug report for your issue. This can be done by right-clicking the Ubuntu One applet & selecting "Report a Problem" or by running "ubuntu-bug ubuntuone-client" (without the quotes) from a terminal window. This will upload the necessary log files to help us debug your issue.
Thanks in advance!

Changed in ubuntuone-client (Ubuntu):
status: New → Invalid
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.