Very Slow Upload + Telling Me "Up To Date" When It's Not

Bug #494678 reported by Jmadero
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

I'm getting very slow upload speeds from Ubuntu One (5 kb/s or less most of the time). The first 5 megs went fast, about 100 kb/s which is what my ISP supports but after that it just drops suddenly and makes Ubuntu One unusable for me.

Furthermore Ubuntu One isn't correctly detecting when files are on the server or not. In my Ubuntu One folder I have over 55 megs of stuff but on the server I have about 3 megs, when I connect it says "All Files Up To Date", even though this is clearly not the case. I disconnected from the server because of slow connection speeds and then reconnected, from that point on it told me that the files were up to date despite them not being even uploaded at all.

ProblemType: Bug
.home.joel..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.joel..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.joel..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 1
Architecture: amd64
Date: Wed Dec 9 10:54:21 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: wl
Package: ubuntuone-client-gnome 1.0.2-0ubuntu2
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.52-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-16-generic x86_64

Revision history for this message
Jmadero (jmadero) wrote :
Revision history for this message
Joshua Hoover (joshuahoover) wrote :

I'm sorry to hear Ubuntu One isn't working properly for you. Fortunately, I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set too low (or to the defaults). If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect. Thank you, Joshua

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