I am not able to connect or reconnect on Pidgin

[Brigitte]

Binary package hint: pidgin

Failed to connect to server. Our protocol is not supported by the server

ProblemType: Bug
Architecture: i386
Date: Wed Dec 9 12:04:03 2009
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/pidgin
NonfreeKernelModules: nvidia
Package: pidgin 1:2.4.1-1ubuntu2.7
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=nl_BE.UTF-8
 SHELL=/bin/bash
SourcePackage: pidgin
Uname: Linux 2.6.24-26-generic i686

[Alex Wardle (awardle)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Could you tell me what you are tying to connect to?

[Brigitte (brigitte-mikucki)]

Hello,
Thanks for your reaction!

I'm using msn through Pidgin. Suddenly I cannot make the connection
anymore. The message I get is : "Our protocol is not supported by the
server".
Everything went well since a year and half. What can I do now?

Kind regards
Brigitte

Op woensdag 09-12-2009 om 17:29 uur [tijdzone +0000], schreef Alex
Wardle:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. Could you tell me what you are tying to connect to?
>
> ** Changed in: pidgin (Ubuntu)
> Status: New => Incomplete
>

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Do you get the same with Lucid or Maverick? Thanks in advance.

[Pedro Villavicencio (pedro)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.