remote desktop viewer does not refresh remote display

[Phineas]

Binary package hint: vinagre

I am able to log in to the remote pc and the inittial display state show up, but if i try to click or open anything nothing happens in desktop viewer. if i look at the actual monitor connected to the remote pc i could control everything remotely. Also to add to the oddness on the remote desktop viewer i could see the mouse refresh only but none of the actions or screen gets refreshed. very odd! i'm using ubuntu 9.10 on both pcs.

ProblemType: Bug
Architecture: i386
Date: Mon Dec 7 21:56:56 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/vinagre
Package: vinagre 2.28.1-0ubuntu1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: vinagre
Uname: Linux 2.6.31-14-generic i686

[Eero (eero+launchpad)]

This same thing happens when I try to connect from my desktop to my laptop, and vice-versa.

[Philipp Bohn (philipp-bohn)]

Nothing new to comment. I have exactly the same problem as described in the "Bug Description".

[mercutio22 (macabro22)]

This happens when compiz is enabled on the remote host. Interestingly, the version in debian squeeze (or the way it was implemented in debian) is working fine.

[mercutio22 (macabro22)]

Hmm.. they're the same version: 2.28.1

[Seannon (seannon)]

I am having the same issue, and yes, I am running Compiz on both computers... one intel 64 bit, with pseudo Nvidia "Sparkle 9600 1GB RAM"

[Seannon (seannon)]

I just disabled the proprietary driver, and it seems to work, suggest that Compiz could be part of the issue... I enabled the proprietary driver, and as long as the appearance settings are set to "Visual effects = none" then it will refresh... as soon as Compiz is involved on the remote desktop, then the screens will no longer update... I have tested while on the same network, and remotely across the internet

[Phineas (jmamaloukas)]

Seannon how did you disable compiz? did you just remove it? when i do a search for it a get a list of around 10.

[mudskip (jarrod-willard)]

I have had this issue when connecting from a mac to various ubuntu machines.
I just did a fresh install of ubuntu 9.10 & got all the updates.
Remote Desktop worked fine...
Then..
I took a few small steps to set up netatalk for file sharing with my mac, and started having this issue.
I tried to undo the things i did in netatalk config, to no avail.
A blank white screen shows up when i connect from my mac, yet my cursor movements are translated to the remote ubuntu machine.

[Phineas (jmamaloukas)]

is there another vnc server/client that actually works on ubuntu?

[Eero (eero+launchpad)]

I would like to know that too. In Hardy remote desktop seemed to be working fine, but now it is totally useless.

[Seannon (seannon)]

until we get a true "Fix" for this, try going to the visual effects tab (right click on desktop, change desktop background, select the Visual Effects tab, and select the radio button for "None" So far, this allows me to access the desktop via Vinagre with no real issues... if ANY of the desktop effects are enabled, connection is no longer workable...
Seannon

[Kevin (ubuntu-kevizajo)]

All works if I disable the proprietary ATI driver.

[Dave Gallenberger (switch10)]

nothing new to report. I am having the same issue..

[motorbelly (motorbelly)]

I had the same problem as others here. Tried the 'System, Preferences, Appearance, Visual Effects, None. That fixed it for me.

[Tom McCoy (speedmccoy)]

Setting "Visual Effects" to NONE fixed it for me too (Karmic). Thank you all for this thread.

[KruyKaze (kruykaze)]

That is not a fix it's just a workaround.Some of us use compiz for window
rules etc.. so this won't fix the problem.

On Wed, May 5, 2010 at 3:20 PM, Tom McCoy <email address hidden> wrote:

> *** This bug is a duplicate of bug 353126 ***
> https://bugs.launchpad.net/bugs/353126
>
> Setting "Visual Effects" to NONE fixed it for me too (Karmic). Thank you
> all for this thread.
>
> --
> remote desktop viewer does not refresh remote display
> https://bugs.launchpad.net/bugs/493889
> You received this bug notification because you are a direct subscriber
> of the bug (via bug 353126).
>
> Status in “vinagre” package in Ubuntu: New
>
> Bug description:
> Binary package hint: vinagre
>
> I am able to log in to the remote pc and the inittial display state show
> up, but if i try to click or open anything nothing happens in desktop
> viewer. if i look at the actual monitor connected to the remote pc i could
> control everything remotely. Also to add to the oddness on the remote
> desktop viewer i could see the mouse refresh only but none of the actions or
> screen gets refreshed. very odd! i'm using ubuntu 9.10 on both pcs.
>
> ProblemType: Bug
> Architecture: i386
> Date: Mon Dec 7 21:56:56 2009
> DistroRelease: Ubuntu 9.10
> ExecutablePath: /usr/bin/vinagre
> Package: vinagre 2.28.1-0ubuntu1
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
> SourcePackage: vinagre
> Uname: Linux 2.6.31-14-generic i686
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/vinagre/+bug/493889/+subscribe
>

[v_2ryann (v-2ryann)]

Here is the answer guys, on how to do it without changing the effects:

1) Open a terminal o press ALT+F2, then run/type: gconf-editor
2) Go to /desktop/gnome/remote_access and enable "disable_xdamage"

I found it found here:
http://swiss.ubuntuforums.org/showthread.php?t=1496368

[markofealing (mark-ferns16)]

Thanks v_2ryann, great tip worked perfectly.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.