Kubuntu 64 bits is color scanning improperly

Bug #492578 reported by Renato Aquino
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
Invalid
Undecided
Unassigned

Bug Description

I have a good old Epson Perfection 1260 which functioned perfecly in previous Kubuntu versions. All of them were IA32.
I decided then to try Kubuntu Karmic 64 bits, as my system is an IA64 and the software support for these systems improved a lot.
The problem is that my scanner is now scanning color images with two stripes in it: one yellow in the left and one red in right side. Grayscale images have the same kind of distortion, with two gray stripes across the image.
I tested the scanner in a winxp box and it functioned perfectly. Also,I have tried Skanlite, Xsane and Quiteinsane to no avail.
Interesting thing: when I installed 64 bit Ubuntu side by side Kubuntu, gtk apps like Xsane and Quiteinsane start to function properly. Only Skanlite remained with the yellow-red stripes trouble. I suspect this is a KDE4 library problem.

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Renato Aquino (rmamacha) wrote :
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Fabio Marconi (fabiomarconi) wrote :

Hello
Is this problem present with the latest updated Karmic's, Lucid's or Maverick's packages?
Thanks in advance
Fabio

Changed in ubuntu:
status: New → Incomplete
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in ubuntu:
status: Incomplete → Invalid
Revision history for this message
sanette (sanette-linux) wrote :

I have exactly the same problem with my Epson D660U: same big stripes, yellow and red

this is with a brand new dell XPS 13, kubuntu 12.10 fresh install

to be precise: in general scan is ok for the first 2 or 3 images, and then
every other image get the bad stripes

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sanette (sanette-linux) wrote :

Also, for me xsane has the same problem, so it's not KDE related

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sanette (sanette-linux) wrote :

I can also add that there is no such problem on my other computer with kubuntu 11.04 32bits
(same scanner)

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