My wireless connection to my router stops working.

Bug #492566 reported by Larry Vogler
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Medium
Unassigned

Bug Description

I am running 2.6.31-15-generic.

I ran your software that obtains data about my machine. I'll assume you have a bunch of information about my machine and my problem.

My problem is that my wireless connection to my router goes down. It comes up, works well for awhile and then goes down. I need to remove the USB adapter and re-insert it to get it to come up and work again. It does come back.

I researched this on google and I am getting rt_ioctl_giwscan. 3(3) messages in dmesg. When the wireless link fails I notice the 3 is replaced with a 1.

I am using a desktop, very close to my router. It seems that the wireless interface breaks when I have stepped away from the computer for awhile. I checked my Power Management Preferences and I put the displays to sleep after 30 minutes but I never put the computer to sleep.

ProblemType: Bug
Architecture: amd64
Date: Fri Dec 4 10:53:08 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: software-center 1.0.2
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-15.50-generic
SourcePackage: software-center
Uname: Linux 2.6.31-15-generic x86_64

Revision history for this message
Larry Vogler (vonelperro) wrote :
Revision history for this message
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in linux.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect 492566

This will help us to find and resolve the problem. Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report. Thanks in advance!

Revision history for this message
Larry Vogler (vonelperro) wrote : apport-collect data

Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: larry 2588 F.... pulseaudio
 /dev/snd/controlC1: larry 2588 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf9df4000 irq 22'
   Mixer name : 'Realtek ALC1200'
   Components : 'HDA:10ec0888,103c2a6f,00100101'
   Controls : 37
   Simple ctrls : 20
Card1.Amixer.info:
 Card hw:1 'U0x93a0x2621'/'USB Device 0x93a:0x2621 at usb-0000:00:1d.3-2, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB093a:2621'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined
   Capture channels: Mono
   Limits: Capture 0 - 2
   Mono: Capture 1 [50%] [40.00dB] [on]
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=a6ba7f00-89d4-44ad-88c2-257c88af7bf7
MachineType: HP-Pavilion NY428AA-ABA p6110f
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: root=UUID=489aca81-eaa2-4b1e-b913-dc8ca4d10b43 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-15.50-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-15-generic N/A
 linux-firmware 1.25
RfKill:

Uname: Linux 2.6.31-15-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
WpaSupplicantLog:

XsessionErrors:
 (gnome-settings-daemon:2621): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:2621): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (polkit-gnome-authentication-agent-1:2728): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:2709): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (nautilus:3231): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
dmi.bios.date: 05/06/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5.39
dmi.board.name: Benicia
dmi.board.vendor: PEGATRON CORPORATION
dmi.board.version: 1.01
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.39:bd05/06/2009:svnHP-Pavilion:pnNY428AA-ABAp6110f:pvr:rvnPEGATRONCORPORATION:rnBenicia:rvr1.01:cvnHewlett-Packard:ct3:cvrChassisVersion:
dmi.product.name: NY428AA-ABA p6110f
dmi.sys.vendor: HP-Pavilion

Revision history for this message
Larry Vogler (vonelperro) wrote : AlsaDevices.txt
Revision history for this message
Larry Vogler (vonelperro) wrote : AplayDevices.txt
Revision history for this message
Larry Vogler (vonelperro) wrote : ArecordDevices.txt
Revision history for this message
Larry Vogler (vonelperro) wrote : BootDmesg.txt
Revision history for this message
Larry Vogler (vonelperro) wrote : Card0.Amixer.values.txt
Revision history for this message
Larry Vogler (vonelperro) wrote : Card0.Codecs.codec.0.txt
Revision history for this message
Larry Vogler (vonelperro) wrote : CurrentDmesg.txt
Revision history for this message
Larry Vogler (vonelperro) wrote : IwConfig.txt
Revision history for this message
Larry Vogler (vonelperro) wrote : Lspci.txt
Revision history for this message
Larry Vogler (vonelperro) wrote : Lsusb.txt
Revision history for this message
Larry Vogler (vonelperro) wrote : PciMultimedia.txt
Revision history for this message
Larry Vogler (vonelperro) wrote : ProcCpuinfo.txt
Revision history for this message
Larry Vogler (vonelperro) wrote : ProcInterrupts.txt
Revision history for this message
Larry Vogler (vonelperro) wrote : ProcModules.txt
Revision history for this message
Larry Vogler (vonelperro) wrote : UdevDb.txt
Revision history for this message
Larry Vogler (vonelperro) wrote : UdevLog.txt
Revision history for this message
Larry Vogler (vonelperro) wrote : WifiSyslog.txt
Changed in linux (Ubuntu):
status: Incomplete → New
tags: added: apport-collected
Andy Whitcroft (apw)
tags: added: karmic
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Larry,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 492566

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Larry Vogler (vonelperro) wrote : Re: [Bug 492566] Re: My wireless connection to my router stops working.

The bug is still there. I think I am using the latest version.

On Sat, 2010-04-24 at 14:56 +0000, Jeremy Foshee wrote:
> Hi Larry,
>
> This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.
>
> apport-collect -p linux 492566
>
> Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.
>
> Thanks in advance.
>
> [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>

tags: removed: needs-kernel-logs
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
importance: Undecided → Medium
Revision history for this message
Brad Figg (brad-figg) wrote : Unsupported series, setting status to "Won't Fix".

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: Confirmed → Won't Fix
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