Ubuntu
ubuntuone-client package

Error connecting to server Ubuntu One

Bug #492368 reported by Guillermo Céspedes Tabárez on 2009-12-04

This bug report is a duplicate of: Bug #455544: "Protocol version error" - when bandwidth throttling is enabled with the default values. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	ubuntuone-client (Ubuntu)	New	Undecided	Unassigned

Bug Description

Binary package hint: ubuntuone-client

can not synchronize the disk size.
can not connect to the server.
There is no error warning, just does not work.

ProblemType: Bug
.home.dertin..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.dertin..config.ubuntuone.syncdaemon.conf:
[bandwidth_throttling]
on = True
read_limit = -1
write_limit = -1
.home.dertin..config.ubuntuone.ubuntuone.client.conf:
[ubuntuone]
bookmarked = True
connected = True
connect = 0
show_applet = 1
Architecture: i386
CheckboxSubmission: bbd2401a76a844f1b6a4955ae76714ca
CheckboxSystem: b845c366ea09c60efa3a45c1b5b21525
Date: Fri Dec 4 14:05:07 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
LANG=es_ES.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686

Tags:

Revision history for this message

Guillermo Céspedes Tabárez (dertin) wrote on 2009-12-04:

.home.dertin..cache.ubuntuone.log.oauth.login.log.txt Edit (799 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (3.8 KiB, text/plain; charset="utf-8")
UbuntuoneClientPackages.txt Edit (207 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (676 bytes, text/plain; charset="utf-8")

Kees Cook (kees) on 2009-12-15

security vulnerability:	yes → no
visibility:	private → public
tags:	added: karmic

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2009-12-17:

I'm sorry to hear Ubuntu One isn't working properly for you. Fortunately, I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set too low (or to the defaults). If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect. Thank you, Joshua