Ubuntu
ubuntuone-client package

Ubuntuone does not contact to the internet

Bug #491514 reported by Ingo UbuntuOne on 2009-12-02

This bug report is a duplicate of: Bug #357395: ubuntuone-client requires NetworkManager. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	ubuntuone-client (Ubuntu)	Incomplete	Undecided	Unassigned

Bug Description

Binary package hint: ubuntuone-client

When i Click on ubuntuone cloud, nothing happens an ubuntuone does not kontakt to the internet

ProblemType: Bug
.home.ingo..config.ubuntuone.ubuntuone.client.conf:
[ubuntuone]
connected = True
connect = 0
show_applet = 0
bookmarked = True
Architecture: i386
Date: Wed Dec 2 19:47:03 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-15.50-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-15-generic i686

Tags:

Revision history for this message

Ingo UbuntuOne (insc) wrote on 2009-12-02:

.home.ingo..cache.ubuntuone.log.oauth.login.log.txt Edit (4.6 KiB, text/plain; charset="utf-8")
.home.ingo..cache.ubuntuone.log.syncdaemon.exceptions.log.txt Edit (30.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.8 KiB, text/plain; charset="utf-8")
UbuntuoneClientPackages.txt Edit (207 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (714 bytes, text/plain; charset="utf-8")

Revision history for this message

Marc Deslauriers (mdeslaur) wrote on 2009-12-03:

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

security vulnerability:	yes → no
visibility:	private → public

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2009-12-03:

Hi Ingo,

It looks like you're not using NetworkManager to connect to the network/Internet. Fortunately, we have a fix you can try in our beta PPA. If you follow the steps in the following FAQ you should be able to try out this new fix: https://answers.edge.launchpad.net/ubuntuone-client/+faq/836

If this does not fix the problem, please report back here and let me know what you are using to connect to the network/Internet.

Thank you,

Joshua

Changed in ubuntuone-client (Ubuntu):
status:	New → Incomplete

Revision history for this message

Ingo UbuntuOne (insc) wrote on 2009-12-04: Re: [Bug 491514] Re: Ubuntuone does not contact to the internet

Hello Joshua,

i installed the network manager, now it works perfect. Thank you.

Greetings Ingo

Am 03.12.2009, 22:50 Uhr, schrieb Joshua Hoover
<email address hidden>:

> *** This bug is a duplicate of bug 357395 ***
> https://bugs.launchpad.net/bugs/357395
>
> Hi Ingo,
>
> It looks like you're not using NetworkManager to connect to the
> network/Internet. Fortunately, we have a fix you can try in our beta
> PPA. If you follow the steps in the following FAQ you should be able to
> try out this new fix: https://answers.edge.launchpad.net/ubuntuone-
> client/+faq/836
>
> If this does not fix the problem, please report back here and let me
> know what you are using to connect to the network/Internet.
>
> Thank you,
>
> Joshua
>
> ** Changed in: ubuntuone-client (Ubuntu)
> Status: New => Incomplete
>
> ** This bug has been marked a duplicate of bug 357395
> ubuntuone-client requires NetworkManager
>