No Sound Turns Out to Be: Sound Card's PCM Default Volume is Zero

Bug #491123 reported by Shaved Wookie
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

After having a heck of a time trying to get sound working on my system, and looking into many exotic configuration files, kernel modules and hardware testing, I discovered that the real problem was decidedly simple.

The PCM volume on first install defaults to zero. If I raise it once, its perfect ever after, so it's just the initial default install settings that need changing.

Tech specs:
Kubuntu Karmic AMD64 Desktop Edition
Soudcard details:
01:00.1 Audio device: ATI Technologies Inc HD48x0 audio
        Subsystem: ATI Technologies Inc HD48x0 audio
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0, Cache Line Size: 64 bytes
        Interrupt: pin B routed to IRQ 19
        Region 0: Memory at fe9ec000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: [50] Power Management version 3
                Flags: PMEClk- DSI- D1+ D2+ AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
                Status: D0 PME-Enable- DSel=0 DScale=0 PME-
        Capabilities: [58] Express (v2) Legacy Endpoint, MSI 00
                DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s <4us, L1 unlimited
                        ExtTag+ AttnBtn- AttnInd- PwrInd- RBE+ FLReset-
                DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
                        RlxdOrd+ ExtTag+ PhantFunc- AuxPwr- NoSnoop+
                        MaxPayload 128 bytes, MaxReadReq 128 bytes
                DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr- TransPend-
                LnkCap: Port #0, Speed 5GT/s, Width x16, ASPM L0s L1, Latency L0 <64ns, L1 <1us
                        ClockPM- Suprise- LLActRep- BwNot-
                LnkCtl: ASPM L1 Enabled; RCB 64 bytes Disabled- Retrain- CommClk+
                        ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
                LnkSta: Speed 5GT/s, Width x16, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
        Capabilities: [a0] Message Signalled Interrupts: Mask- 64bit+ Queue=0/0 Enable-
                Address: 0000000000000000 Data: 0000
        Capabilities: [100] Vendor Specific Information <?>
        Kernel driver in use: HDA Intel
        Kernel modules: snd-hda-intel

aplay -l:
**** List of PLAYBACK Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: ALC1200 Analog [ALC1200 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: SB [HDA ATI SB], device 1: ALC1200 Digital [ALC1200 Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: HDMI [HDA ATI HDMI], device 3: ATI HDMI [ATI HDMI]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

ProblemType: Bug
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: user 1744 F.... kmix
 /dev/snd/controlC0: user 1713 F.... knotify4
                      user 1744 F.... kmix
                      user 1746 F.... amarok
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xfe8f4000 irq 16'
   Mixer name : 'Realtek ALC1200'
   Components : 'HDA:10ec0888,104382fe,00100101'
   Controls : 41
   Simple ctrls : 23
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfe9ec000 irq 19'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100100'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined
   Playback channels: Mono
   Mono: Playback [off]
Date: Tue Dec 1 18:00:35 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Kubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: fglrx
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-15.50-generic
SourcePackage: alsa-driver
Uname: Linux 2.6.31-15-generic x86_64

Revision history for this message
Shaved Wookie (shavedwookie) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote :

Hi Shaved,

Please, if you are still having issues, test with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p alsa-base 491123

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds .

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

Please let us know your results.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-triage needs-required-logs needs-test-current-image no-sound-system
Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Brad Figg (brad-figg)
tags: added: karmic
Revision history for this message
Brad Figg (brad-figg) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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