Ubuntu One will not upload manually or connect and synch

[Lance Jarvis]

Binary package hint: ubuntuone-client

Ubuntu 9.10
'Connect' button in Ubuntu One client ineffective, File upload after logging in manually to my Ubuntu One account allows me to select a file but won't connect and upload after clicking the 'Upload' button.
Net connection in both directions appears ok in other sites.

ProblemType: Bug
.home.lance..cache.ubuntuone.log.syncdaemon.exceptions.log: 2009-11-30 07:29:30,001 - ubuntuone.SyncDaemon.ActionQueue - ERROR - Upload share:'' node:'16866149-13eb-4c34-bb46-36f28483be9a' Upload(share_id="''", hash="'sha1:5754a6e544f051e9d88abd027c5befaca80ccd4e'", fileobj_factory='<bound method FSKey.open_file of <ubuntuone.syncdaemon.sync.FSKey object at 0x91b3c0c>>', node_id="'16866149-13eb-4c34-bb46-36f28483be9a'", crc32='926428842L', previous_hash="''", size='734394368') failure Connection to the other side was lost in a non-clean fashion.
.home.lance..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 0
Architecture: i386
CheckboxSubmission: 4315c3921d1cb7ef729546f4f0dfbd4c
CheckboxSystem: 8bf51b80febe15bbce418291fe8af277
Date: Mon Nov 30 07:33:00 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686

[Facundo Batista (facundo)]

Hi!

We would need DEBUG logs to find the issue here.

You should do the following:

1. stop the syncdaemon client and be sure it's fully stopped ("ps -eaf | grep ubuntuone-client" should give you nothing).

2. put a file named syncdaemon.conf in your $HOME/.config/ubuntuone directory with the following information:

[__main__]
log_level = DEBUG

3. restart the client.

4. attach here the logs, just zip you $HOME/.cache/ubuntuone/log/ folder and attach the zip here.

Thanks for your time and help!

[Vish (vish)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future.
To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New".

Thanks again!