Rhythmbox crashes when I play a file

Bug #489842 reported by Jonathon James
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
rhythmbox (Ubuntu)
Invalid
Medium
Ubuntu Desktop Bugs

Bug Description

Binary package hint: rhythmbox

Whenever I open an audio file, irrespective of the format, the program crashes. If I run rhythmbox from the terminal, it says "segmentation fault" when the program crashes. I run Ubuntu 9.10 amd64. The same behaviour happens in banshee too, from what I can tell. If you need any more information, please ask. Thanks for your help.

ProblemType: Crash
Architecture: amd64
CrashCounter: 1
Date: Sun Nov 29 00:43:03 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/rhythmbox
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
Package: rhythmbox 0.12.5-0ubuntu5
ProcCmdline: rhythmbox
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-15.50-generic
SegvAnalysis:
 Segfault happened at: 0x7fdc47bd7e32: movzbl 0x6(%r15),%eax
 PC (0x7fdc47bd7e32) ok
 source "0x6(%r15)" (0x00000006) not located in a known VMA region (needed readable region)!
 destination "%eax" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: rhythmbox
StacktraceTop:
 ?? ()
 ?? ()
 ?? () from /usr/lib/libgstbase-0.10.so.0
 gst_element_change_state ()
 ?? () from /usr/lib/libgstreamer-0.10.so.0
Title: rhythmbox crashed with SIGSEGV in gst_element_change_state()
Uname: Linux 2.6.31-15-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message
Jonathon James (isamaranga) wrote :
Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt (retraced)

StacktraceTop:?? ()
?? ()
gst_base_sink_change_state (element=0x21f4000,
gst_element_change_state (element=0x0, transition=1)
gst_element_set_state_func (element=0x21f4000,

Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt (retraced)
Changed in rhythmbox (Ubuntu):
importance: Undecided → Medium
tags: removed: need-amd64-retrace
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thank you taking the time to report this bug and helping to make Ubuntu better. However, processing the crash report to get detailed information for the developers failed as the retracer did not generate a useful symbolic stack trace.
Please try to obtain a backtrace manually following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem.

Changed in rhythmbox (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
status: New → Incomplete
visibility: private → public
Revision history for this message
Jonathon James (isamaranga) wrote :

Here is the backtrace. Never did it before, so I'm not entirely sure if its complete. Let me know if you need anything else.
Thanks again for your help!

Revision history for this message
Pedro Villavicencio (pedro) wrote :

the trace is broken, please install the gstreamer, libglib,libgtk and rhythmbox dbgsym packages and get a new one, thanks.

Revision history for this message
Nigel Babu (nigelbabu) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

Revision history for this message
Victor Vargas (kamus) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in rhythmbox (Ubuntu):
status: Incomplete → Invalid
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