The Syncy of Files is not accurate and takes multiple log-ins to get it right

[Manu]

Binary package hint: ubuntuone-client

The Syncy of Files is not accurate and takes multiple log-ins to get it right

ProblemType: Bug
.home.manuluvshahalia..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 2
 show_applet = 0
Architecture: amd64
CheckboxSubmission: ce183f6d28972d7bf5a9ce7c6e215de2
CheckboxSystem: 2a6f54df59af338184485e85cbcf0d32
Date: Sun Nov 29 08:00:29 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: fglrx
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_IN
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-15.50-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-15-generic x86_64

[Facundo Batista (facundo)]

Hi!

We would need the client log to start analyzing the problem.

Please attach here the logs, just zip you $HOME/.cache/ubuntuone/log/ folder and attach the zip here.

Thanks for your time and help!

[Manu (manushahalia)]

Thanks for following up, and I am glad to help ...

Regards
--
Manu Luv Shahalia

On Tue, Dec 22, 2009 at 8:51 PM, Facundo Batista <email address hidden>wrote:

> Hi!
>
> We would need the client log to start analyzing the problem.
>
> Please attach here the logs, just zip you $HOME/.cache/ubuntuone/log/
> folder and attach the zip here.
>
> Thanks for your time and help!
>
>
> ** Changed in: ubuntuone-client (Ubuntu)
> Status: New => Incomplete
>
> --
> The Syncy of Files is not accurate and takes multiple log-ins to get it
> right
> https://bugs.launchpad.net/bugs/489813
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “ubuntuone-client” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: ubuntuone-client
>
> The Syncy of Files is not accurate and takes multiple log-ins to get it
> right
>
> ProblemType: Bug
> .home.manuluvshahalia..config.ubuntuone.ubuntuone.client.conf:
> [ubuntuone]
> bookmarked = True
> connected = True
> connect = 2
> show_applet = 0
> Architecture: amd64
> CheckboxSubmission: ce183f6d28972d7bf5a9ce7c6e215de2
> CheckboxSystem: 2a6f54df59af338184485e85cbcf0d32
> Date: Sun Nov 29 08:00:29 2009
> DistroRelease: Ubuntu 9.10
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
> NonfreeKernelModules: fglrx
> Package: ubuntuone-client 1.0.2-0ubuntu2
> PackageArchitecture: all
> ProcEnviron:
> LANG=en_IN
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-15.50-generic
> SourcePackage: ubuntuone-client
> Uname: Linux 2.6.31-15-generic x86_64
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/489813/+subscribe
>

[Guillermo Gonzalez (verterok)]

Facundo,
looks like it's a problem with inotify watches.
Could you take a look to the logs?

Thanks

[Facundo Batista (facundo)]

Hi!

We would need DEBUG logs to find the issue here.

You should do the following:

1. stop the syncdaemon client and be sure it's fully stopped ("ps -eaf | grep ubuntuone-client" should give you nothing).

2. put a file named syncdaemon.conf in your $HOME/.config/ubuntuone directory with the following information:

[__main__]
log_level = DEBUG

3. restart the client.

4. attach here the logs, just zip you $HOME/.cache/ubuntuone/log/ folder and attach the zip here.

Thanks for your time and help!

[Manu (manushahalia)]

There you go.

Thank you.

Regards
--
Manu Luv Shahalia
Advocate

On Tue, Jan 5, 2010 at 9:02 PM, Facundo Batista <email address hidden>wrote:

> Hi!
>
> We would need DEBUG logs to find the issue here.
>
> You should do the following:
>
> 1. stop the syncdaemon client and be sure it's fully stopped ("ps -eaf |
> grep ubuntuone-client" should give you nothing).
>
> 2. put a file named syncdaemon.conf in your $HOME/.config/ubuntuone
> directory with the following information:
>
> [__main__]
> log_level = DEBUG
>
> 3. restart the client.
>
> 4. attach here the logs, just zip you $HOME/.cache/ubuntuone/log/ folder
> and attach the zip here.
>
> Thanks for your time and help!
>
>
> ** Changed in: ubuntuone-client (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> The Syncy of Files is not accurate and takes multiple log-ins to get it
> right
> https://bugs.launchpad.net/bugs/489813
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “ubuntuone-client” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: ubuntuone-client
>
> The Syncy of Files is not accurate and takes multiple log-ins to get it
> right
>
> ProblemType: Bug
> .home.manuluvshahalia..config.ubuntuone.ubuntuone.client.conf:
> [ubuntuone]
> bookmarked = True
> connected = True
> connect = 2
> show_applet = 0
> Architecture: amd64
> CheckboxSubmission: ce183f6d28972d7bf5a9ce7c6e215de2
> CheckboxSystem: 2a6f54df59af338184485e85cbcf0d32
> Date: Sun Nov 29 08:00:29 2009
> DistroRelease: Ubuntu 9.10
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
> NonfreeKernelModules: fglrx
> Package: ubuntuone-client 1.0.2-0ubuntu2
> PackageArchitecture: all
> ProcEnviron:
> LANG=en_IN
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-15.50-generic
> SourcePackage: ubuntuone-client
> Uname: Linux 2.6.31-15-generic x86_64
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/489813/+subscribe
>

[Manu (manushahalia)]

so in plain English please let me know when and how can i get rid of this
bug

On Tue, Feb 2, 2010 at 9:27 PM, Joshua Hoover
<email address hidden>wrote:

> ** Changed in: ubuntuone-client
> Assignee: (unassigned) => Ubuntu One Foundations+ team
> (uone-foundations)
>
> ** Changed in: ubuntuone-client (Ubuntu)
> Assignee: (unassigned) => Ubuntu One Foundations+ team
> (uone-foundations)
>
> --
> The Syncy of Files is not accurate and takes multiple log-ins to get it
> right
> https://bugs.launchpad.net/bugs/489813
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu One Client: Confirmed
> Status in “ubuntuone-client” package in Ubuntu: Confirmed
>
> Bug description:
> Binary package hint: ubuntuone-client
>
> The Syncy of Files is not accurate and takes multiple log-ins to get it
> right
>
> ProblemType: Bug
> .home.manuluvshahalia..config.ubuntuone.ubuntuone.client.conf:
> [ubuntuone]
> bookmarked = True
> connected = True
> connect = 2
> show_applet = 0
> Architecture: amd64
> CheckboxSubmission: ce183f6d28972d7bf5a9ce7c6e215de2
> CheckboxSystem: 2a6f54df59af338184485e85cbcf0d32
> Date: Sun Nov 29 08:00:29 2009
> DistroRelease: Ubuntu 9.10
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
> NonfreeKernelModules: fglrx
> Package: ubuntuone-client 1.0.2-0ubuntu2
> PackageArchitecture: all
> ProcEnviron:
> LANG=en_IN
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-15.50-generic
> SourcePackage: ubuntuone-client
> Uname: Linux 2.6.31-15-generic x86_64
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntuone-client/+bug/489813/+subscribe
>

[Facundo Batista (facundo)]

Manu:

I didn't find anything bad in the logs, except that the client got stuck in a state in one of the runs. We already fixed this issue, so if you update your client you will get rid of that.

After upgrading, please check if you still have any issue. If so, please attach debug logs (see instructions in comment #5 here).

Thank you!

[Leo Arias (elopio)]

Expiring incomplete bug after a long period of inactivity. If this is still an issue, please reopen.