Brightness adjustment goes crazy on Dell Inspiron 1370

Bug #489397 reported by casif
32
This bug affects 6 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned
Nominated for Lucid by Jola
Nominated for Maverick by Jola

Bug Description

Binary package hint: hal

Hitting brightness up or down the notification jumps 1-2 points higher and directly back to its old position.
Nothing happend to the display brightness.

My Dell Inspiron 1370 is running Ubuntu 9.10 Karmic Koala.
I have updated the Bios to ver. A02.

Revision history for this message
Jola (jcalvat) wrote :

My Dell Inspiron 1370 is running Ubuntu 9.10 Lucid Lynx.
Same problem.
(Sorry I didn't want to select Meverick. I haven't tried yet)

BR

Revision history for this message
casif (falticska) wrote :

Well, I have also updated my system today on Ubuntu 10.04 Lucid Lynx.
The problem is still alive :-(

Revision history for this message
Arutha (devplace) wrote :

Fresh install of Ubuntu 10.04, with update of 05-05-2010: problem still exists.

Revision history for this message
ronald (post-rjdevries) wrote :

Fresh install of Ubuntu 10.04, with update of 12-05-2010. Problem still exists.
If I can help solving this? Please contact me.

Revision history for this message
casif (falticska) wrote :

I think it is a problem with the BIOS.
We have to contact Dell to get a new BIOS update.
The BIOS Version A02 do not run correctly with the ACPI interface.

Revision history for this message
casif (falticska) wrote :

Solution!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! :-) :-)

Add this

Option "RegistryDwords" "EnableBrightnessControl=1"

to etc/X11/xorg.conf under "Device"

regards
Casif

Revision history for this message
Liganic (liganic) wrote :

I can confirm, that adding EnableBrightnessControl=1 works!
It is now possible to change the brightness. (Not very fine but it is changeable nonetheless)

Revision history for this message
Staffy (staffan-holmberg) wrote :

How do you aply the fix now when there isn't any xorg.conf file? Are there any alternative way of doing it?

Cheers!

Revision history for this message
casif (falticska) wrote :

then create one!!

Revision history for this message
Onesime45 (onesime45) wrote :

Hello!

I have as well an Inspiron 13z (or 1370), and I have the same problem: When I hit the luminosity control buttons, nothing happen!
I tried all the things above, but that doesn't work!
(For information, I have Inspiron 13z with Windows7 and Ubuntu 12.04 in double boot).

Nobody have got others solutions to propose?

Cheers

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in hal (Ubuntu):
status: New → Confirmed
Revision history for this message
Richie Ward (richies) wrote :
Revision history for this message
casif (falticska) wrote : Re: [Bug 489397] Re: Brightness adjustment goes crazy on Dell Inspiron 1370

hey my bug was very old ....

everything is running on my dell inspiron 1370.

what is the problem?

regards

Carsten.

Am 26.03.2013 20:05, schrieb Richie Ward:
> Please see my bug:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/994697
>
> Very similar.
>

Revision history for this message
Floren (florenllanos) wrote :

Carsten,

How you solve it?

Kinds regards,

Floren

Revision history for this message
casif (falticska) wrote :

Hi!

Look into the pdf, it works fine!

I hope it helps!

regards

Carsten.

Am 26.03.2013 22:21, schrieb floren:
> Carsten,
>
> How you solve it?
>
> Kinds regards,
>
> Floren
>

Revision history for this message
Floren (florenllanos) wrote :

Hello,

Carsten's workaround (acpi_backlight=vendor in grub.conf) works fine in my laptop only if I use kubuntu-desktop with KDM. With lightdm and kubuntu-desktop not works, and with gdm or lightdm with unity not works too.

I have A03 bios version and I use default video drivers (not nvidia proprietary drivers).

Regards,

Floren.

Revision history for this message
Floren (florenllanos) wrote :

Excuseme,

I forgot comment that I have Ubuntu 12.04.2 (with kubuntu desktop).

Greetings,

Floren

Revision history for this message
penalvch (penalvch) wrote :

casif, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the kernel in the mainline kernels archive directory daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.9-rc7

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: karmic needs-kernel-logs needs-upstream-testing
tags: added: lucid
affects: hal (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Richie Ward (richies) wrote :

See my bug for apport information, I still have this problem and requires a manual (not very noob friendly) config file edit to grub to fix it. Whole point of Ubuntu is that it is a user friendly distribution, this pretty much kills some of the usability for 1370 users.

If there's any other commands you would like me to run for you, let me know. Every new version of Ubuntu that has been released for many years has not fixed this.

Revision history for this message
casif (falticska) wrote :

??? I have already solve this problem for years !?????????????

Am 01.04.2014 20:17, schrieb Richie Ward:
> See my bug for apport information, I still have this problem and
> requires a manual (not very noob friendly) config file edit to grub to
> fix it. Whole point of Ubuntu is that it is a user friendly
> distribution, this pretty much kills some of the usability for 1370
> users.
>
> If there's any other commands you would like me to run for you, let me
> know. Every new version of Ubuntu that has been released for many years
> has not fixed this.
>

Revision history for this message
penalvch (penalvch) wrote :

casif, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/489397/comments/22 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux (Ubuntu):
status: Expired → Invalid
Revision history for this message
Onesime45 (onesime45) wrote :

Hi all,

I was using XUbuntu 14.04 on my Inspiron 13z (or 1370) which was working well with the Casif (or Carsten) solution.
For some reason, I had to change my linux to Linux Mint 17. But, the brightness problem came back! and the Casif solution didn't work.
Did anyone have any solution to solve it?
Is it better to use Nvidia drivers or the Xorg drivers?

Regards.

Revision history for this message
penalvch (penalvch) wrote :

Onesie45, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu (not Mint) by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

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