Can't connect to my wireless network

[André Laflamme]

I have just newly install my first Ubuntu 9.10 on my laptop Acer Aspire 9410
I have complete install/update all package
My wireless network is working on Windows but refuses to work on Ubuntu

I have already tried to follow the troubleshooting instruction.

I did the recognition test and the Network shows as being ''DISABLE''

With this result troubleshooting only bring me back to step 5.2.1 so what next?

The router is a Linksys 2.4 GHz 802.11g, but it should work with Ubuntu because I was able to connect an other laptop with the same OS

Please help me !!!
What to do next

André

[Alex Wardle (awardle)]

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs .