ubuntu one not connecting

Bug #488379 reported by r_insign
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

ubuntu one client is not connecting.

ProblemType: Bug
.home.rafael..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.rafael..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.rafael..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 0
 bookmarked = True
Architecture: i386
CheckboxSubmission: 4a25e78ad8e0b816c3bbea1f7b51e0da
CheckboxSystem: e704f33cc0866ff0f0256a33de39ea1c
Date: Wed Nov 25 13:53:24 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-15.50-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-15-generic i686

Revision history for this message
r_insign (rinsignares) wrote :
Revision history for this message
Alex Wardle (awardle) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures

At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks!

Changed in ubuntuone-client (Ubuntu):
status: New → Incomplete
Revision history for this message
Natalia Bidart (nataliabidart) wrote :

Hi,

I'm sorry to hear you're having issues with ubuntuone. We're aware of this issue and we have a fix committed to PPA. In the mean time, you can workaround this issue by removing your config files.

Please do the follow up of this issue in Bug #455544. Thanks!

tags: added: throttling-true
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