ubuntuone-client can't connect

[Kristof Imre Szabo]

Binary package hint: ubuntuone-client

I followed the description on https://wiki.ubuntu.com/UbuntuOne/Tutorials/Subscriptions but my Ubuntu One folder doesn't get syncronized.

(Ubuntu 9.10)

ProblemType: Bug
.home.kris..cache.ubuntuone.log.oauth.login.log:
 Starting Ubuntu One client version 1.0.2
 Unable to contact NetworkManager
 Starting Ubuntu One client version 1.0.2
 Unable to contact NetworkManager
.home.kris..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.kris..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 1
 bookmarked = True
Architecture: amd64
Date: Tue Nov 24 14:12:48 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: wl
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic x86_64

[Joshua Hoover (joshuahoover)]

Hi Kristof,

I'm sorry to hear Ubuntu One isn't working properly for you. Fortunately, I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set to the defaults. If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect.

Thank you,

Joshua

[Joshua Hoover (joshuahoover)]

Hi Kristof,

It also looks like you're not using NetworkManager to connect to the network/Internet. Fortunately, we have a fix you can try in our beta PPA. If you follow the steps in the following FAQ you should be able to try out this new fix: https://answers.edge.launchpad.net/ubuntuone-client/+faq/836

If this does not fix the problem, please report back here and let me know what you are using to connect to the network/Internet.

Thank you,

Joshua

[Kristof Imre Szabo (krisek)]

Hi Joshua,

with the beta client it works.

Many thanks,
Kristof

[Joshua Hoover (joshuahoover)]

I'm sorry to hear Ubuntu One isn't working properly for you. Fortunately, I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set too low (or to the defaults). If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect. Thank you, Joshua