ubuntu one sync error

Bug #487487 reported by Maxilen
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

no more, thanks

ProblemType: Bug
.home.max..cache.ubuntuone.log.oauth.login.log: 启动 Ubuntu One 客户端版本 1.0.2
.home.max..cache.ubuntuone.log.syncdaemon.exceptions.log: 2009-11-24 17:21:21,251 - ubuntuone.SyncDaemon.ActionQueue - ERROR - Capabilities query failed: The server doesn't have the requested capabilities
.home.max..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 show_applet = 1
 connected = True
 connect = 0
 bookmarked = True
Architecture: i386
Date: Tue Nov 24 17:22:58 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.0.2-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=zh_CN.UTF-8
 LANG=zh_CN.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686

Revision history for this message
Maxilen (maxilen) wrote :
Revision history for this message
Marc Deslauriers (mdeslaur) wrote :

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

security vulnerability: yes → no
visibility: private → public
Revision history for this message
Joshua Hoover (joshuahoover) wrote :

Hi Maxilen,

I'm sorry to hear you're having problems with Ubuntu One. Can you please attach the following files if they exist?

~/.cache/ubuntuone/log/oauth-login.log
~/.cache/ubuntuone/log/syncdaemon-exceptions.log

Also, are you using NetworkManager? Are you behind a proxy server?

Thank you,

Joshua

Revision history for this message
Joshua Hoover (joshuahoover) wrote :

Hi Maxilen,

Actually, you need to do a system upgrade and then restart the Ubuntu One client:

1) System->Administration->System Upgrade
2) Click the "Check" button
3) Click the "Install Updates" button
4) Quit the Ubuntu One client
5) Applications->Internet->Ubuntu One

Thank you,

Joshua

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