Resuming to black screen and frozen computer after suspend

Bug #487339 reported by Christophe Charlot
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
hibernate (Ubuntu)
Confirmed
Undecided
Unassigned
Nominated for Karmic by Cvet

Bug Description

Binary package hint: hibernate

I have a Dell XPS studio 16 with ATI Mobility Radeon HD 4670 video card.

When I suspend the computer (to ram), everything seems to be fine, the computer stops, and the power button blinks slowly.

When I press again the button, the computer seems to restart, but it hangs with a black screen and I need to stop it with a looong press on the power button.

I tried this wiki :

https://wiki.ubuntu.com/DebuggingKernelSuspend

You can find the Dmesg attached, but I've found no revelant information in it.

If you need more infos, let me know, I'd be glad to help with this one.

ProblemType: Bug
Architecture: i386
Date: Mon Nov 23 23:54:27 2009
Dependencies:

DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release Candidate i386 (20091020.3)
NonfreeKernelModules: fglrx
Package: hibernate 1.99-1
PackageArchitecture: all
ProcEnviron:
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-15.50-generic-pae
SourcePackage: hibernate
Uname: Linux 2.6.31-15-generic-pae i686

Revision history for this message
Christophe Charlot (c-charlot) wrote :
Revision history for this message
Victor Guilherme Hogemann (victor-hogemann) wrote :

I can confirm the same bug for my Dell Studio 1458, below the lspci output:

00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 02)
00:01.0 PCI bridge: Intel Corporation Core Processor PCI Express x16 Root Port (rev 02)
00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
00:1a.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 05)
00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 05)
00:1c.2 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 3 (rev 05)
00:1d.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a5)
00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 05)
00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller (rev 05)
00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 05)
00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 05)
01:00.0 VGA compatible controller: ATI Technologies Inc M92 [Mobility Radeon HD 4500 Series]
01:00.1 Audio device: ATI Technologies Inc RV710/730
02:00.0 Ethernet controller: Broadcom Corporation NetLink BCM57780 Gigabit Ethernet PCIe (rev 01)
05:00.0 Network controller: Broadcom Corporation BCM43224 802.11a/b/g/n (rev 01)
ff:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02)
ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02)
ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02)
ff:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 02)
ff:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 02)
ff:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 02)

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in hibernate (Ubuntu):
status: New → Confirmed
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