Ubuntu
ubuntuone-client package

ubuntu one not connecting

Bug #486793 reported by Harshith Mannem on 2009-11-22

This bug report is a duplicate of: Bug #455544: "Protocol version error" - when bandwidth throttling is enabled with the default values. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	ubuntuone-client (Ubuntu)	Incomplete	Undecided	Unassigned

Bug Description

Binary package hint: ubuntuone-client

After going to applications>internet>ubuntu one, an icon appeared on the task bar. There's no response after clicking connect.

ProblemType: Bug
.home.harshith..config.ubuntuone.syncdaemon.conf:
[bandwidth_throttling]
on = True
read_limit = -1
write_limit = -1
.home.harshith..config.ubuntuone.ubuntuone.client.conf:
[ubuntuone]
show_applet = 0
connected = True
connect = 0
bookmarked = True
Architecture: i386
Date: Sun Nov 22 01:04:41 2009
DistroRelease: Ubuntu 9.10
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686

Tags:

Revision history for this message

Harshith Mannem (harshith-mannem-deactivatedaccount) wrote on 2009-11-22:

.home.harshith..cache.ubuntuone.log.oauth.login.log.txt Edit (1.3 KiB, text/plain; charset="utf-8")
.home.harshith..cache.ubuntuone.log.syncdaemon.exceptions.log.txt Edit (4.8 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.8 KiB, text/plain; charset="utf-8")
UbuntuoneClientPackages.txt Edit (207 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (852 bytes, text/plain; charset="utf-8")

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2009-11-24:

I'm sorry to hear Ubuntu One isn't working properly for you. Fortunately, I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set to the defaults. If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect. Thank you, Joshua