Compaq Onboard Sound Not Detected During Install (ES18xx)

[James Allen Adams]

I installed the ubuntu 9.10 upgrade over the ubuntu 9.04 system from the update manager. Previously I had sound for a day or two, until I broke the system and reinstalled 9.04. Then no sound. I have installed just about every alsa package I can find in synaptic package manager. NO SOUND!
My system is a COMPAQ DESKPRO EN PII 450 196 mb Ram Maxtor 6.1gb HD & Seagate 10.4 HD The SOUND CARD is ONBOARD "ESS 1869"

So here is the step 3 info from sound troubleshooting page;

james@ujon:~$ bash alsa-info.sh --pastebin
ALSA Information Script v 0.4.58
--------------------------------

This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.

  dmesg
  lspci
  lsmod
  aplay
  amixer
  alsactl
  /proc/asound/
  /sys/class/sound/
  ~/.asoundrc (etc.)

See 'alsa-info.sh --help' for command line options.

cat: /proc/asound/version: No such file or directory
grep: /proc/asound/cards: No such file or directory
cat: /proc/asound/cards: No such file or directory
cat: /proc/asound/modules: No such file or directory
ls: cannot access /dev/snd/*: No such file or directory
grep: /proc/asound/cards: No such file or directory
/sbin/alsactl: save_state:1502: No soundcards found...
cat: /tmp/alsa-info.GDSSSwK78b/alsactl.tmp: No such file or directory
Automatically upload ALSA information to pastebin? [y/N] : y
Uploading information to www.pastebin.ca ... Done!

Your ALSA information is located at http://pastebin.ca/1681252

Please inform the person helping you.

OK HERE IS THE STEP 4 INFO;

james@ujon:~$ cat /proc/asound/cards; sudo aptitude install paman gnome-alsamixer alsa-utils flashplugin-nonfree-extrasound; aplay -l; sudo lshw -C sound; ls -lart /dev/snd; cat /dev/sndstat; lspci -nn; sudo which alsactl; sudo fuser -v /dev/dsp /dev/snd/* ; dpkg -S bin/slmodemd; lsmod | grep snd
cat: /proc/asound/cards: No such file or directory
[sudo] password for james:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done
The following NEW packages will be installed:
  flashplugin-installer{a} flashplugin-nonfree{a}
  flashplugin-nonfree-extrasound padevchooser{a} paman paprefs{a}
  pavucontrol{a} pavumeter{a} pulseaudio-module-zeroconf{a}
The following packages will be REMOVED:
  libaudio2{u} libqt3-mt{u}
0 packages upgraded, 9 newly installed, 2 to remove and 15 not upgraded.
Need to get 422kB of archives. After unpacking 5,534kB will be freed.
Do you want to continue? [Y/n/?] y
Writing extended state information... Done
Get:1 http://us.archive.ubuntu.com karmic/multiverse flashplugin-installer 10.0.32.18ubuntu1 [19.6kB]
Get:2 http://us.archive.ubuntu.com karmic/multiverse flashplugin-nonfree 10.0.32.18ubuntu1 [1,766B]
Get:3 http://us.archive.ubuntu.com karmic/multiverse flashplugin-nonfree-extrasound 0.0.svn2431-3 [8,160B]
Get:4 http://us.archive.ubuntu.com karmic/universe pavumeter 0.9.3-1ubuntu1 [29.2kB]
Get:5 http://us.archive.ubuntu.com karmic/universe pavucontrol 0.9.8+git20090701-0ubuntu2 [120kB]
Get:6 http://us.archive.ubuntu.com karmic/universe paman 0.9.4-1ubuntu2 [92.2kB]
Get:7 http://us.archive.ubuntu.com karmic/main pulseaudio-module-zeroconf 1:0.9.19-0ubuntu4 [20.2kB]
Get:8 http://us.archive.ubuntu.com karmic/universe paprefs 0.9.8+git20090825-0ubuntu2 [111kB]
Get:9 http://us.archive.ubuntu.com karmic/universe padevchooser 0.9.3-2ubuntu4 [20.2kB]
Fetched 422kB in 3s (110kB/s)
Preconfiguring packages ...
(Reading database ... 127935 files and directories currently installed.)
Removing libqt3-mt ...
Removing libaudio2 ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
Selecting previously deselected package flashplugin-installer.
(Reading database ... 127896 files and directories currently installed.)
Unpacking flashplugin-installer (from .../flashplugin-installer_10.0.32.18ubuntu1_i386.deb) ...
Selecting previously deselected package flashplugin-nonfree.
Unpacking flashplugin-nonfree (from .../flashplugin-nonfree_10.0.32.18ubuntu1_i386.deb) ...
Selecting previously deselected package flashplugin-nonfree-extrasound.
Unpacking flashplugin-nonfree-extrasound (from .../flashplugin-nonfree-extrasound_0.0.svn2431-3_i386.deb) ...
Selecting previously deselected package pavumeter.
Unpacking pavumeter (from .../pavumeter_0.9.3-1ubuntu1_i386.deb) ...
Selecting previously deselected package pavucontrol.
Unpacking pavucontrol (from .../pavucontrol_0.9.8+git20090701-0ubuntu2_i386.deb) ...
Selecting previously deselected package paman.
Unpacking paman (from .../paman_0.9.4-1ubuntu2_i386.deb) ...
Selecting previously deselected package pulseaudio-module-zeroconf.
Unpacking pulseaudio-module-zeroconf (from .../pulseaudio-module-zeroconf_1%3a0.9.19-0ubuntu4_i386.deb) ...
Selecting previously deselected package paprefs.
Unpacking paprefs (from .../paprefs_0.9.8+git20090825-0ubuntu2_i386.deb) ...
Selecting previously deselected package padevchooser.
Unpacking padevchooser (from .../padevchooser_0.9.3-2ubuntu4_i386.deb) ...
Processing triggers for desktop-file-utils ...
Processing triggers for man-db ...
Processing triggers for menu ...
Setting up flashplugin-installer (10.0.32.18ubuntu1) ...
Downloading...
--2009-11-21 13:48:32-- http://archive.canonical.com/pool/partner/a/adobe-flashplugin/adobe-flashplugin_10.0.32.18.orig.tar.gz
Resolving archive.canonical.com... 91.189.90.142
Connecting to archive.canonical.com|91.189.90.142|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 4023856 (3.8M) [application/x-gzip]
Saving to: `./adobe-flashplugin_10.0.32.18.orig.tar.gz'

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2009-11-21 13:48:56 (167 KB/s) - `./adobe-flashplugin_10.0.32.18.orig.tar.gz' saved [4023856/4023856]

Download done.
Flash Plugin installed.

Setting up flashplugin-nonfree (10.0.32.18ubuntu1) ...
Setting up flashplugin-nonfree-extrasound (0.0.svn2431-3) ...
Setting up pavumeter (0.9.3-1ubuntu1) ...

Setting up pavucontrol (0.9.8+git20090701-0ubuntu2) ...

Setting up paman (0.9.4-1ubuntu2) ...

Setting up pulseaudio-module-zeroconf (1:0.9.19-0ubuntu4) ...
Setting up paprefs (0.9.8+git20090825-0ubuntu2) ...

Setting up padevchooser (0.9.3-2ubuntu4) ...

Processing triggers for menu ...
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done

aplay: device_list:223: no soundcards found...
ls: cannot access /dev/snd: No such file or directory
cat: /dev/sndstat: No such file or directory
00:00.0 Host bridge [0600]: Intel Corporation 440BX/ZX/DX - 82443BX/ZX/DX Host bridge [8086:7190] (rev 03)
00:01.0 PCI bridge [0604]: Intel Corporation 440BX/ZX/DX - 82443BX/ZX/DX AGP bridge [8086:7191] (rev 03)
00:0d.0 Ethernet controller [0200]: Intel Corporation 82557/8/9/0/1 Ethernet Pro 100 [8086:1229] (rev 05)
00:0f.0 VGA compatible controller [0300]: nVidia Corporation NV18 [GeForce4 MX 4000] [10de:0185] (rev c1)
00:14.0 ISA bridge [0601]: Intel Corporation 82371AB/EB/MB PIIX4 ISA [8086:7110] (rev 02)
00:14.1 IDE interface [0101]: Intel Corporation 82371AB/EB/MB PIIX4 IDE [8086:7111] (rev 01)
00:14.2 USB Controller [0c03]: Intel Corporation 82371AB/EB/MB PIIX4 USB [8086:7112] (rev 01)
00:14.3 Bridge [0680]: Intel Corporation 82371AB/EB/MB PIIX4 ACPI [8086:7113] (rev 02)
/sbin/alsactl
Cannot stat /dev/dsp: No such file or directory
Cannot stat /dev/dsp: No such file or directory
Cannot stat /dev/snd/*: No such file or directory
Cannot stat /dev/snd/*: No such file or directory
dpkg: *bin/slmodemd* not found.

Please any help will be appreciated very much! james

[Brian Murray (brian-murray)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in linux.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[Brian Murray (brian-murray)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect -p alsa-base 486562

This will help us to find and resolve the problem. Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report. Thanks in advance!

[James Allen Adams (jamesadams-007)]

AlsaDevices: Error: command ['ls', '-l', '/dev/snd/'] failed with exit code 2: ls: cannot access /dev/snd/: No such file or directory
AplayDevices: aplay: device_list:223: no soundcards found...
Architecture: i386
ArecordDevices: arecord: device_list:223: no soundcards found...
DistroRelease: Ubuntu 9.10
InstallationMedia: Xubuntu 9.10 "Karmic Koala" - Release i386 (20091028.3)
NonfreeKernelModules: nvidia
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
PciMultimedia:

ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-15.50-generic-pae
Uname: Linux 2.6.31-15-generic-pae i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[James Allen Adams (jamesadams-007)]

AlsaDevices: Error: command ['ls', '-l', '/dev/snd/'] failed with exit code 2: ls: cannot access /dev/snd/: No such file or directory
AplayDevices: aplay: device_list:223: no soundcards found...
Architecture: i386
ArecordDevices: arecord: device_list:223: no soundcards found...
DistroRelease: Ubuntu 9.10
InstallationMedia: Xubuntu 9.10 "Karmic Koala" - Release i386 (20091028.3)
NonfreeKernelModules: nvidia
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
PciMultimedia:

ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-15.50-generic-pae
Uname: Linux 2.6.31-15-generic-pae i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[James Allen Adams (jamesadams-007)]

AlsaDevices: Error: command ['ls', '-l', '/dev/snd/'] failed with exit code 2: ls: cannot access /dev/snd/: No such file or directory
AplayDevices: aplay: device_list:223: no soundcards found...
Architecture: i386
ArecordDevices: arecord: device_list:223: no soundcards found...
DistroRelease: Ubuntu 9.10
InstallationMedia: Xubuntu 9.10 "Karmic Koala" - Release i386 (20091028.3)
NonfreeKernelModules: nvidia
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
PciMultimedia:

ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-15.50-generic-pae
Uname: Linux 2.6.31-15-generic-pae i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[James Allen Adams (jamesadams-007)]

AlsaDevices: Error: command ['ls', '-l', '/dev/snd/'] failed with exit code 2: ls: cannot access /dev/snd/: No such file or directory
AplayDevices: aplay: device_list:223: no soundcards found...
Architecture: i386
ArecordDevices: arecord: device_list:223: no soundcards found...
DistroRelease: Ubuntu 9.10
InstallationMedia: Xubuntu 9.10 "Karmic Koala" - Release i386 (20091028.3)
NonfreeKernelModules: nvidia
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
PciMultimedia:

ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-15.50-generic-pae
Uname: Linux 2.6.31-15-generic-pae i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Jeremy Foshee (jeremyfoshee)]

Hi James,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 486562

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]