Unable to print PDFs to HP Color Laserjet 2605dn
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
evince (Ubuntu) |
Incomplete
|
Low
|
Unassigned |
Bug Description
Binary package hint: evince
On two machines - one upgraded from 9.04 to 9.10 and the other a clean install of 9.10, if I print a PDF to my HP LaserJet 2605dn printer, connected via ethernet, the print will appear to go through but will not actually produce a page (ie. it seems to abort).
This applies to both colour and B&W PDFs ranging from 1 page to 48 and whether I select to print the entire document or just the current page.
More specifically;
When I view the PDF and select print, the print queue shows the job as "processing", the printer data light flashes - and this may go on for several minutes with large documents - but then the light stops flashing, the job dissapears from the queue and no paper is passed through the printer - it's as though the job gets aborted.
Printing from Adobe's acroread is successful.
ProblemType: Bug
Architecture: i386
Date: Fri Nov 20 21:47:42 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
NonfreeKernelMo
Package: evince 2.28.1-0ubuntu1.2
ProcEnviron:
LANG=en_CA.UTF-8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: evince
Uname: Linux 2.6.31-14-generic i686
XsessionErrors:
(gnome-
(gnome-
(polkit-
(nautilus:1813): Eel-CRITICAL **: eel_preferences
(synaptic:2173): Gtk-CRITICAL **: gtk_tree_
Problem seconded here with HP black and white printer (LJ4050).
Our network is set up so that we do printing via a server machine which exposes some printers via CUPS. I am able to print any file type (at least images, text files, postscript, and the test page) but not PDFs. I get no output at all. The job gets as far as the server's print queue but then silently vanishes. The printer shows no activity (as far as I've been able to tell). My machine is running Karmic and the sever is running Hardy. This setup worked previously with my machine using Jaunty.