Report a bug about “ubuntuone-client”...

[nireubu]

Binary package hint: ubuntuone-client

ubuntuone not connect

ProblemType: Bug
.home.ububabel..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.ububabel..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.ububabel..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 1
Architecture: i386
CheckboxSubmission: 2d2cc732d9d8f0914587e9d39e6e1d5d
CheckboxSystem: 614070a5e6f15a26960c3463e8543292
Date: Wed Nov 18 11:39:02 2009
DistroRelease: Ubuntu 9.10
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=es_ES.UTF-8
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686

[Joshua Hoover (joshuahoover)]

Hi, I'm sorry to hear Ubuntu One is not working properly for you. I think this problem may be caused by two potential issues:

1) If you are NOT using NetworkManager, Ubuntu One will not work for you currently
2) You are likely affected by bug 455544 which is a result of setting the bandwidth preference to the defaults. You can get around this by:
    delete ~/.config/ubuntuone/syncdaemon.conf
    Restart the Ubuntu One client

Please let me know if this helps you or not.

Thank you,

Joshua

[nireubu (nirebabel)]

hello joshua!! thank you, for you anwers,

 i was using NetworkManager, but when i removed the .config/ubuntuone/syncdaemon.conf and syncdaemon.conf.old,
files and it worked, i not removed .config/ubuntuone/ubuntuone-client.conf, it no is necessary,

 i was looking the problem:

      "" There is a bug in ubuntuone.syncdaemon.config:

     def throttling_limit_parser(value):
           """parser for throttling limit values, if value < 0 returns None"""
       if value < 0:
           return None
       else:
           return int(value)

  The value comes in as a string so value < 0 is always False ""

my value was -1 it was <0 ,

Thank you,

mikel

[John O'Brien (jdobrien)]

nireubu wrote:
> i was looking the problem:
>
> "" There is a bug in ubuntuone.syncdaemon.config:
>
> def throttling_limit_parser(value):
> """parser for throttling limit values, if value < 0 returns None"""
> if value < 0:
> return None
> else:
> return int(value)
>
> The value comes in as a string so value < 0 is always False ""
>

This was fixed a few weeks ago, I assume it's available via apt-get update

[Joshua Hoover (joshuahoover)]

I'm sorry to hear Ubuntu One isn't working properly for you. Fortunately, I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set too low (or to the defaults). If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect. Thank you, Joshua