cannot connect to ubuntu one

[Jonerich]

Binary package hint: ubuntuone-client

i can log on from the web but not from the icon in taskbar just has red box with an x in it was working and just stopped

ProblemType: Bug
.home.jonerich..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.jonerich..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.jonerich..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 0
Architecture: i386
Date: Tue Nov 17 02:20:17 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686

[Joshua Hoover (joshuahoover)]

I'm sorry to hear Ubuntu One isn't working properly for you. Fortunately, I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set to the defaults. If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect.

If that does not work, can you let me know if you're using NetworkManager to connect to the network? If you are not, you're also being affected by bug 357395 which we hope to have a fix released in our test PPA very soon and likely in an Ubuntu update not long after that.

Thank you,

Joshua

[Joshua Hoover (joshuahoover)]

I'm sorry to hear Ubuntu One isn't working properly for you. Fortunately, I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set too low (or to the defaults). If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect. Thank you, Joshua