Thunderbird will not accept master password

Bug #483767 reported by progster
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: thunderbird

After creating a master password and saving, then restarting thunderbird, it asks for the master password but will not accept it. I am unable to change any profile settings to remove the master password to gain access to thunderbird mail.

Ubuntu 9.10
Thunderbird 2.0.0.23

ProblemType: Bug
Architecture: amd64
CheckboxSubmission: f9b0c2d8b89d78de39909c74508c39ac
CheckboxSystem: 4ed15c40009aa6f7770f606350a390a2
Date: Mon Nov 16 14:07:29 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: mozilla-thunderbird (not installed)
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: hostname 2.6.31-14.48-generic
SourcePackage: thunderbird
Uname: Linux 2.6.31-14-generic x86_64

Revision history for this message
progster (miller07) wrote :
Revision history for this message
Jamie Strandboge (jdstrand) wrote :

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

security vulnerability: yes → no
visibility: private → public
Revision history for this message
Micah Gersten (micahg) wrote :

Thank you for reporting this to Ubuntu. Could you have hit shift while typing some of the keys in your password and/or had caps lock on?

Changed in thunderbird (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]

Changed in thunderbird (Ubuntu):
status: Incomplete → Expired
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