Ubuntu One won't connect when I turn on the computer

[cvwsaw]

Binary package hint: ubuntuone-client

When I turn on the computer, Ubuntu One does not start as it is configured to do. I am using Ubuntu 9.10, synaptic package 0.62.5. When I try to click on the Ubuntu One icon to connect, nothing happens. I should start and connect.

ProblemType: Bug
.home.shadyrose2..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 1
 bookmarked = True
Architecture: i386
Date: Sat Nov 14 09:31:36 2009
DistroRelease: Ubuntu 9.10
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686

[AnimusVirtus (animusvirtus)]

Same thing happens to me. Every time i turn on the computer, one does not connect even when i ask it to do it. The coud icon remains with an exclamation mark the whole time.

[Joshua Hoover (joshuahoover)]

Hi, I'm sorry to hear Ubuntu One isn't working properly for you. Can you tell me whether you're ever able to connect? Also, can you let me know about how many files you have in your ~/Ubuntu One/ folder? Thank you, Joshua

[AnimusVirtus (animusvirtus)]

Here I attach the logs from ubuntu one

[Joshua Hoover (joshuahoover)]

Hi AnimusVirtus,

The error in your syncdaemon-exceptions.log appears to be related to extra spaces in your ~/.config/ubuntuone/sycndaemon.conf file. Can you replace the contents of this file with:

[__main__]
log_level = DEBUG

Then restart the Ubuntu One client. The debug logging will then be in place.

Thank you,

Joshua

[AnimusVirtus (animusvirtus)]

I did what is said in: "Joshua Hoover wrote 20 hours ago: "comment but got nothing.
Now my /home/dubido/.config/ubuntuone/syncdaemon.conf looks like:

[__main__]
log_level = DEBUG

Here goes a new log attachment.

[AnimusVirtus (animusvirtus)]

Ok problem solved
I id exactly as jake wrote. with some changes.

1. Go to the 'Account' tab in UbuntuOne web interface.
2. Click 'View the machines connected to this account'.
3. Select EVERY entry for the machine that is being repeatedly connected.
4. Click 'Remove selected computers'.
5. Purged ubuntuone by "sudo aptitude purge ubuntuone-client-gnome"
6. Because /home/***/.config/ubuntuone folder was still on my computer i deleted it to remove any configuration of ubuntuone off my computer
7. Add the machine to UbuntuOne agan. On one.ubuntu website --> accounts i add my computer again following the instalations instructions and installed ubuntu one again. Then Add my computer to my account.

After that ubuntu one connected with no problem.

[Joshua Hoover (joshuahoover)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 488413, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

We have a fix you can try in our beta PPA. If you follow the steps in the following FAQ you should be able to try out this new fix: https://answers.edge.launchpad.net/ubuntuone-client/+faq/836 If you are already using the beta PPA, then please check for and install the latest updates via Update Manager and then restart Ubuntu One.