Ubuntu
openoffice.org package

open office not installable, not closing automatically open office services whilst updating to version 3.1.1.

Bug #482465 reported by shbals on 2009-11-14

This bug report is a duplicate of: Bug #450569: [Master] package openoffice.org-emailmerge 1:3.2.0-7ubuntu4.1 failed to install/upgrade:. Edit Remove

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	openoffice.org (Ubuntu)	New	Undecided	Unassigned

Bug Description

Binary package hint: openoffice.org

had the terminal window open while installing the ubuntu update to new version. Security errors flashing by on the screen, process to fast no logging enabled not able to review on errors so I am not able to send you additional info.

the errors in general appeared solely when open office new version that was packaged along with new ubuntu version was installing.

In the end I also got an error that the update was not able to finish, an config -a option was being executed.

Do not know if system is stable enough and will presumably need to reinstall and reconfigure.

Suggestion:
- halt distribution of deployment package momentarily
- re-test complete deployment package // commercially bad for UBUNTU product name and Linux installbase
- improve/correct errors
- re-test in lab / small user group
- re-distribute

Why the above mentioned "Long" trajectory ? Well, to keep it short: don't get to be like the Microsoft guys.
I and many like me believe in open source future, but it 'll only work if you do things right first time.

PS: if you need testers, count me in.

ProblemType: Package
Architecture: i386
Date: Sat Nov 14 01:30:27 2009
DistroRelease: Ubuntu 9.10
ErrorMessage:
ErrorMessage: pakket openoffice.org-emailmerge is reeds geïnstalleerd en geconfigureerd
Package: openoffice.org-emailmerge 1:3.0.1-9ubuntu3.1
PackageArchitecture: all
ProcVersionSignature: Ubuntu 2.6.28-16.55-generic
SourcePackage: openoffice.org
Title: package openoffice.org-emailmerge 1:3.0.1-9ubuntu3.1 failed to install/upgrade:
Uname: Linux 2.6.28-16-generic i686

Tags:

Revision history for this message

shbals (shbals) wrote on 2009-11-14:

Dependencies.txt Edit (4.0 KiB, text/plain; charset="utf-8")
VarLogDistupgradeAptlog.gz Edit (6.6 KiB, application/x-gzip)
VarLogDistupgradeApttermlog.gz Edit (47.7 KiB, application/x-gzip)
VarLogDistupgradeMainlog.gz Edit (13.1 KiB, application/x-gzip)
VarLogDistupgradeTermlog.gz Edit (29.5 KiB, application/x-gzip)

Revision history for this message

Kees Cook (kees) wrote on 2009-11-15:

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.