Ubuntu One will not sync any files

[Vinit Adhopia]

Binary package hint: ubuntuone-client

I have added my computer to Ubuntu One via the web interface. However, no matter what changes I make in the "Ubuntu One" folder, they are not reflected online. Also, regardless of what changes I make online, they do not show up on my filesystem. The two do not seem to be communicating whatsoever.

In Nautilus, clicking the "Connect" button changes it to say "Connecting" very briefly, but then goes back to saying "Connect".
Hovering over the cloud icon, it reads "Disconnected". If you click "Connect", very briefly, it reads "Connecting" but then goes back to saying "Disconnected".

The two sides just do not seem to be communicating at all.

I am using Ubuntu 9.10. I recently upgraded from 9.04.

ProblemType: Bug
.home.vinit..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.vinit..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.vinit..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 0
Architecture: i386
Date: Fri Nov 13 18:53:53 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: fglrx
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686

[Joshua Hoover (joshuahoover)]

Hi Vinit,

I'm sorry to hear Ubuntu One isn't working properly for you. Fortunately, I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set to the defaults. If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect.

If that does not work, can you let me know if you're using NetworkManager to connect to the network? If you are not, you're also being affected by bug 357395 which we hope to have a fix released in our test PPA very soon and likely in an Ubuntu update not long after that.

Thank you,

Joshua

[Vinit Adhopia (vinitadhopia)]

Deleting syncdaemon.conf did the trick! Thank you so much! With that bug out of the way, I have to say, this is a GREAT feature!

Should I add a note to the bug noting the workaround? Or is this a pretty well known workaround by now?

________________________________________________

Vinit Adhopia
<email address hidden>

________________________________
From: Joshua Hoover <email address hidden>
To: <email address hidden>
Sent: Thu, November 19, 2009 8:31:50 PM
Subject: [Bug 482430] Re: Ubuntu One will not sync any files

Hi Vinit,

I'm sorry to hear Ubuntu One isn't working properly for you.
Fortunately, I think there is a workaround for this problem as I believe
it's related to bug 455544 which occurs when the bandwidth preferences
are set to the defaults. If you delete
~/.config/ubuntuone/syncdaemon..conf and restart the Ubuntu One client,
you should be able to connect.

If that does not work, can you let me know if you're using
NetworkManager to connect to the network? If you are not, you're also
being affected by bug 357395 which we hope to have a fix released in our
test PPA very soon and likely in an Ubuntu update not long after that.

Thank you,

Joshua

** Changed in: ubuntuone-client (Ubuntu)
       Status: New => Incomplete

--
Ubuntu One will not sync any files
https://bugs.launchpad.net/bugs/482430
You received this bug notification because you are a direct subscriber
of the bug.

Status in “ubuntuone-client” package in Ubuntu: Incomplete

Bug description:
Binary package hint: ubuntuone-client

I have added my computer to Ubuntu One via the web interface. However, no matter what changes I make in the "Ubuntu One" folder, they are not reflected online. Also, regardless of what changes I make online, they do not show up on my filesystem. The two do not seem to be communicating whatsoever.

In Nautilus, clicking the "Connect" button changes it to say "Connecting" very briefly, but then goes back to saying "Connect".
Hovering over the cloud icon, it reads "Disconnected". If you click "Connect", very briefly, it reads "Connecting" but then goes back to saying "Disconnected".

The two sides just do not seem to be communicating at all.

I am using Ubuntu 9.10. I recently upgraded from 9.04.

ProblemType: Bug
.home.vinit..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.vinit..config.ubuntuone.syncdaemon.conf:
[bandwidth_throttling]
on = True
read_limit = -1
write_limit = -1
.home.vinit..config.ubuntuone.ubuntuone.client.conf:
[ubuntuone]
bookmarked = True
connected = True
connect = 0
show_applet = 0
Architecture: i386
Date: Fri Nov 13 18:53:53 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: fglrx
Package: ubuntuone-client 1.0..2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
PATH=(custom, user)
LANG=en_CA.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686

[Joshua Hoover (joshuahoover)]

Hi Vinit,

This is a pretty well known workaround for this bug. I'm happy to hear things are working for you!

Joshua